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Bank of America deploys Apptera Locator for Spanish.


Apptera, a provider of configurable packaged speech applications, announced in September that Bank of America
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Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world.
 has deployed the company's voice-automated, Spanish-based branch and ATM locator application. Apptera Locator for Spanish Spanish, river, c.150 mi (240 km) long, issuing from Spanish Lake, S Ont., Canada, NW of Sudbury, and flowing generally S through Biskotasi and Agnew lakes to Lake Huron opposite Manitoulin island. There are several hydroelectric stations on the river.  was deployed as an extension to the service Bank of America rolled out to its English-speaking customer earlier this year. The locator system provides location information for all Fleet banking centers and ATMs, and it was deployed within months of the Bank of America merger with FleetBoston. Apptera Locator for Spanish enables access to the nearest or most convenient banking center or ATM by precisely determining a caller's geographic proximity to the center or ATM. The application allows callers to easily navigate (1) "Surfing the Web." To move from page to page on the Web.

(2) To move through the menu structure in a software application.
 through a list of locations identified via a zip code zip code

System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities.
 or phone number using intuitive commands.

www.apptera.com
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Article Details
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Title Annotation:contract
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:4EUSP
Date:Nov 1, 2004
Words:131
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