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Bank of America's Global Corporate and Investment Bank Selects YOUcentric, Inc. for Exact-fit eBusiness Relationship Management Solution.


Business Editors & High-Tech Writers

CHARLOTTE, N.C.--(BUSINESS WIRE)--Oct. 3, 2000

YOUrelate Software to Streamline Relationship Management for

Strategic Business Unit

YOUcentric, Inc., an eBusiness Relationship Management software solutions provider, today announced that the Bank of America
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Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world.
 (NYSE NYSE

See: New York Stock Exchange
:BAC BAC
abbr.
blood alcohol concentration
) Global Corporate and Investment Bank has chosen YOUrelate software as a solution for client information management services. The agreement will facilitate a relationship management project that will ultimately support up to 8,000 users.

"This decision will allow us to be more agile in developing solutions for our clients," says Jay Butler, Bank of America, GCIB GCIB Gas Cluster Ion Beam
GCIB Global Corporate Investment Banking (Bank of America) 
 Technology & Operations Support. "We will be able to customize the system to help us better understand the comprehensive needs of our clients. Our goal is to provide creative solutions in response to their complete strategic and working capital needs. This solution will enable us to extend our prior investments, while integrating well with our other strategic initiatives."

"We are delighted to have been chosen by the bank as a key contributor in the pursuit of their strategic initiatives," said Don DeLoach, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , YOUcentric. "They are implementing a sophisticated systems architecture that required an eBusiness Relationship Management solution that was component based and could be deployed rapidly with exact-fit characteristics. A traditional pre-packaged software See software package.  solution was not suitable to meet those requirements, nor their aggressive time to market goals."

About Bank of America

Bank of America, with $680 billion in assets, is the largest bank in the United States. The company serves more than 30 million households and two million businesses across the country, offering customers the largest and most convenient delivery network from offices and ATMs to telephone and internet access. It also provides comprehensive international corporate financial services for clients doing business around the world. The company creates financial relationships featuring a full array of financial services, from traditional banking products to investments and capital raising within the securities markets. Bank of America stock (ticker: BAC) is listed on the New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
, Pacific and London stock exchanges London Stock Exchange

London marketplace for securities. It was formed in 1773 by a group of stockbrokers who had been doing business informally in local coffeehouses.
 and certain shares are listed on the Tokyo Stock Exchange Tokyo Stock Exchange

Main stock market of Japan, located in Tokyo. It opened in 1878 to provide a market for the trading of government bonds newly issued to former samurai.
. Further investor information can be found at www.bankofamerica.com/investor .

www.bankofamerica.com

About YOUcentric, Inc.

Headquartered in Charlotte, N.C., YOUcentric provides a web-based eBusiness Relationship Management software solution that allows businesses to manage information and interactions among employees, customers, sales partners and suppliers in real time using the web. To learn more about YOUcentric, please visit our web site at www.youcentric.com.

YOUcentric and YOUrelate are trademarks of YOUcentric, Inc. Any other trademarks mentioned above are the property of their respective owners.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 3, 2000
Words:432
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