Bank Austria/Creditanstalt in Production With Pegasystems' Integrated Payments Investigation and Customer Service Solution, Implemented by Management Data.Business/Technology Editors CAMBRIDGE, Mass.--(BUSINESS WIRE)--Jan. 25, 2000 Bank Benefits from Full Integration of Pegasystems' Payments Investigation and Customer Service Solution and Management Data's CORONA Corona, city, United States Corona (kərō`nə), city (1990 pop. 76,095), Riverside co., S Calif.; inc. 1896. The city developed as a primary citrus fruit producer and shipping center. There is also light manufacturing. Payments Reconciliation Module Pegasystems(R) Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : PEGA PEGA Programs in Extra-Galactic Astronomy PEGA Poly(Ethylene Glycol)-Polyacrylamide Copolymer (used in chromatography) ), a leading provider of rules-based, Internet-architected Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions, today announced that Management Data has successfully implemented an integrated payments investigation and customer service solution to automate international payments investigations at Bank Austria Bank Austria Creditanstalt is a Central and Eastern European bank, 96.35% owned by UniCredit Group. BA-CA's history goes as far back as 1855, the year the Creditanstalt was founded. and Creditanstalt, which together form the largest banking group in Austria. The solution went into production at Bank Austria/Creditanstalt at the end of October 1999, and enables the bank to significantly reduce costs and bid competitively for money transfer services. Furthermore, the solution enables the bank to differentiate its cash management products through superior service delivery, an important factor for attracting and retaining corporate and correspondent clients. The Bank Austria/Creditanstalt project is one of the first implementations managed jointly by the two companies since Management Data became a Pegasystems Certified See certification. Solutions Provider (PegaCSP) in September 1998. By combining Management Data's expertise in financial transaction management with Pegasystems' expertise in customer relationship management and payments investigations, the two companies are able to offer a comprehensive transaction management solution to the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry. Mr. Mullner, Deputy General Manager and Deputy Head of the Payment Systems Division of Bank Austria/Creditanstalt, said, &uot;Pegasystems was able to demonstrate considerable experience in this market, and the functionality of its products exceeded our requirements. The fact that Pegasystems is working closely with Management Data, with whom we have worked successfully for many years, and can offer full integration with our existing CORONA payments reconciliation system, was a great advantage. In the future, we also will be implementing links to other systems to create an enterprise-wide global investigation solution.&uot; The Bank Austria/Creditanstalt group is already using Management Data's complete portfolio of reconciliation products: CORONA, COMFORT, and ARES to reconcile payments, foreign exchange, and securities transactions. A link to CORONA ensures that any exceptions identified during the Nostro reconciliation process will automatically pass to the Pegasystems investigation solution for resolution. Upon completion, CORONA is automatically updated to close the open reconciliation. &uot;Integrating Pegasystems technology with the Management Data reconciliation modules provides Bank Austria/Creditanstalt with a seamless investigations process, improved customer service, and reduced operational risk. These are all key factors for success for banks competing in today's fast-changing market environment,&uot; said Helmut Neuteufel, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Management Data. &uot;Bank Austria/Creditanstalt is one of several joint integrated payments investigation and customer service installations on which we are working with Management Data,&uot; said David Wells This article is about David Wells, American baseball player. For other uses, see David Wells (disambiguation). David Lee "Boomer" Wells (born May 20, 1963 in Torrance, California) is a Major League Baseball player who is currently a starting pitcher for the Los , Vice President, Pegasystems Europe. &uot;We are very proud of our strategic alliance and look forward to collaborating on additional projects in the future.&uot; About Management Data Management Data is a world-class solution provider in the areas of Reconciliation and Financial Transaction Management, Trade Finance, and Payments / Investigations. These solutions enable banks and other organizations to increase automation, minimize operational risk and to improve management control and service levels. Management Data has been providing innovative Trade Finance solutions for nearly two decades. Its solutions help banks to reinforce their competitiveness by enabling the automation of routine processes, improvements in efficiency and a higher level of customer service. Headquartered in Vienna, Austria, Management Data has subsidiaries and branch offices in Europe, Africa, Asia Pacific, and the USA. It also has a significant distributor network throughout the world. Founded in 1971 as a subsidiary of Creditanstalt, Management Data is today affiliated with the largest Austrian banking group, the Bank Austria/Creditanstalt group. Visit Management Data on the World Wide Web at www.management-data.com. About Pegasystems Pegasystems is a leading provider of Customer Relationship Management (CRM) solutions. Driven by the Company's patented rules engine and Internet architecture, Pegasystems' CRM and eCRM solutions have been chosen by many of the world's forward-thinking organizations to maximize customer satisfaction and retention, increase revenues, improve productivity, and reduce costs. Pegasystems' rules-based solutions institutionalize in·sti·tu·tion·a·lize v. To place a person in the care of an institution, especially one providing care for the disabled or mentally ill. in a company's best practices, personalize per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. customer interactions, and automate work. The rules architecture enables organizations to evolve the system to respond to changing market dynamics and capture new business opportunities. Leveraging the latest Internet technology, Pegasystems' eCRM solutions facilitate seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. of call center, Internet, intranet, and other channels. Supporting major platform and database standards, Pegasystems' eCRM solutions are scalable to support organizational growth and evolution. Pegasystems uses its modular Advanced Implementation Methodology (AIM) to mitigate risk and expedite ex·pe·dite tr.v. ex·pe·dit·ed, ex·pe·dit·ing, ex·pe·dites 1. To speed up the progress of; accelerate. 2. implementations. Alliance partners offer integration services, complementary technology, and selected vertical industry applications. Headquartered in Cambridge, Massachusetts This article is about the city of Cambridge in Massachusetts. For the English university town, see Cambridge, England. For other places, see Cambridge (disambiguation). Cambridge, Massachusetts is a city in the Greater Boston area of Massachusetts, United States. , Pegasystems has regional offices in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, and Australia. Access Pegasystems on the Web at www.pegasystems.com. Forward-Looking Statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. Except for the historical information contained in this announcement, the matters discussed in this announcement are &uot;forward-looking statements&uot; (as that term is used in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995) that involves risks and uncertainties detailed from time-to-time in Pegasystems' filings with the Securities and Exchange Commission (the &uot;SEC&uot;). Pegasystems draws the reader's attention to the factors described in its report on Form 10-K/A for the year ending December 31, 1998 under the heading &uot;Certain Statements for Purposes of the `Safe Harbor' Provisions of the Private Securities Litigation Reform Act of 1995.&uot; Any such forward-looking statements speak only as of the date such statements are made, and the Company undertakes no obligation to publicly release any revisions to forward-looking statements. |
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