Banco Espirito Santo Deploying Lombardi Business Process Management (BPM) Suite.Portuguese Financial Institution to Drive Front- and Back-Office Processes With Teamworks BPM (Business Process Management) A structured approach that models an enterprise's human and machine tasks and the interactions between them as processes. BPM software provides users with a dashboard interface that offers a high-level view of the operation that typically Software LONDON -- Lombardi([R]) (www.lombardi.com), the leader in business process management (BPM) suite software for Global 2000 companies, today announced that Banco Espirito Santo Santo, New Hebrides: see Espíritu Santo. SA, the 3rd largest financial institution in Portugal, is deploying its award-winning Teamworks[R] BPM software suite to support numerous front- and back-office business processes throughout the organisation. "We reviewed a number of BPM products but found them to be inadequate for our needs," said Miguel Rio Tinto Rio Tinto may refer to:
(Chief Information Officer) The executive officer in charge of information processing in an organization. at Banco Espirito Santo. "Teamworks' ability to bring IT and the business together, coupled with its overall ease of use, and deep capabilities, made it the obvious choice for BES." BES provides a broad range of financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. both within Portugal and abroad. The company operates through a universal banking model with multi-channel distribution and client segmentation, enabling it to extract higher value from customers. Its main business areas are: retail, with a special focus on affluent customers, private banking (domestic and international), corporate banking (middle market) and wholesale and investment banking (Portugal, Spain and Brazil). Banco Espirito Santo identified that manual execution of its processes possessed a major risk to capturing a greater market share for their business. Teamworks will automate To turn a set of manual steps into an operation that goes by itself. See automation. and manage BES' Credit Card application, Customer Service, Corporate Finance and Individual Credit business processes. By implementing Teamworks, BES expects that quality and customer service issues such as poor response times, poor quality of responses, and lack of accountability will decrease dramatically. "With Teamworks, global organisations such as BES can design and implement mission-critical business processes and achieve dramatic results very quickly," said Rod Favaron, president and chief executive officer at Lombardi. "Lombardi is clearly playing a critical role in helping to transform business process efficiencies throughout the financial services community." Lombardi Teamworks (www.lombardi.com/bpm-software-products.php) is the leading BPM software for designing, executing, and improving business processes. Teamworks for Office[TM] (www.lombardi.com/bpm-microsoft-office.php) makes it easy for anyone to participate in business process management using the familiar Microsoft([R]) Office System products. Lombardi Blueprint[TM] (www.lombardi.com/bpm-blueprint-product.php) is the only on-demand collaborative process planning tool that enables companies to map processes, identify problems and prioritise Verb 1. prioritise - assign a priority to; "we have too many things to do and must prioritize" prioritize grade, rate, rank, place, range, order - assign a rank or rating to; "how would you rank these students?"; "The restaurant is rated highly in the food improvement opportunities. About Banco Espirito Santo With more than one century of history, Banco Espirito Santo is the third largest bank in Portugal (second non-state owned) with a market cap of EU 8.25 bn (as of June 25, 2007), listed in the Euronext Lisbon Euronext Lisbon is a Portuguese stock exchange headquartered in Lisbon. It belongs to the NYSE Euronext group, the first global stock exchange. Euronext Lisbon trades equities, public and private bonds, participation bonds, warrants, corporate warrants, investment trust stock exchange. BES has a track record of delivering strong return to shareholders. Moreover, maintaining high standards of investor relations Investor relations The process by which the corporation communicates with its investors. is critical for modern equity and fixed income markets. We are committed to using the Internet as a prime medium for ensuring an open and transparent dialogue with the existing and prospective investor audience. www.bes.pt About Lombardi Lombardi is a leader in business process management (BPM) software for Global 2000 companies and government agencies. We offer award-winning BPM technology, know-how and services to help our customers become Process-Driven. Lombardi products are built on open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced and provide ongoing prioritisation, planning, visibility and control of business processes, increasing the speed and flexibility with which organisations can manage their business process activity and decision-making. Lombardi is behind some of the largest, most successful BPM implementations in the world. Our customers include Allianz Life, Aflac, Dell, Hasbro, ING Direct ING Direct is a branchless direct bank with operations in Austria, Australia, Canada, France, Germany, Italy, Spain, United Kingdom and the United States. ING Direct is part of the ING Group. It offers services over the Internet, phone or by mail. , Maritz Travel, Reuters, Renault F1 Team, Sprint, T-Mobile, The UK Insolvency Service The Insolvency Service is an executive agency of the United Kingdom's Department for Business, Enterprise and Regulatory Reform (BERR) which:
Lombardi, Teamworks are registered trademarks and Teamworks Process Optimizer, Teamworks Portal, Teamworks for Office 2003 and Lombardi Blueprint are trademarks of Lombardi Software, Inc. All other company/product names and service marks may be trademarks or registered trademarks of their respective companies. |
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