Baltimore Gas and Electric Strengthens Commitment to Critical Customers; Partners with Andersen Consulting to Implement New Billing System.BALTIMORE--(BUSINESS WIRE)--September 12, 1995--In a move to further secure a vital segment of its customer base and to improve its competitive position in a deregulated environment, Baltimore Gas and Electric Company (BGE BGE Baltimore Gas and Electric BGE Big Green Egg (grill) BGE Beyond Good and Evil (Nietzsche) BGE Busch Gardens Europe BGE Branch If Greater or Equal BGE Bacterial Growth Efficiency ) today announced the successful implementation of a new client/server Industrial and Commercial Billing System. The system provides the diversified diversified (di·verˑ·s utility with the flexibility to create, maintain and execute custom-contracted billing arrangements for its largest industrial and commercial accounts. Completed in partnership with Andersen Consulting See Accenture. , the conversion was accomplished during the weekend of August 6 and 7. The system provides extensive functionality to support custom billing and other financial activity including contract setup See BIOS setup and install program. and maintenance, cash posting, miscellaneous adjustments and enhanced meter reading for these key customers. Greg Martin, Manager of Customer Service at BGE, stressed the benefits of the new system's flexibility. "We can now establish custom contracts for our largest customers. Ultimately, our customers should benefit from the added flexibility and improved customer service that the Industrial and Commercial Billing System provides," said Martin. Mark Snead, Andersen Consulting partner, noted that although BGE has more than one million customers, its one thousand largest customers -- those that will benefit from the new billing system -- contribute nearly 25% of overall company energy revenues. "This new system exemplifies BGE's industry leadership. BGE is doing more than simply keeping pace with its competition, it is actually shaping the competitive future of the industry by empowering itself to create competitive advantage for large industrial and commercial users," said Snead. The new Industrial and Commercial Billing System, CUSTOMER/1(R)INDUSTRIAL, will now be marketed by Andersen Consulting to other utilities organizations. Andersen Consulting's Snead said, "As deregulation Deregulation The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry. Notes: Traditional areas that have been deregulated are the telephone and airline industries. advances and competition for large industrial and commercial users becomes more fierce, a utility's existing customer base and consequently its bottom line, will become more vulnerable. BGE preempted this by addressing the needs of its largest revenue-producing customers." The Industrial and Commercial Billing System represents BGE's first mission critical client/server application. The system is tightly integrated with BGE's customer information system, which is based on Andersen Consulting's CUSTOMER/1(R) application. The new system was developed using Andersen Consulting's FOUNDATION(R) for Cooperative Processing Sharing a job among two or more computers such as a mainframe and a PC. It implies splitting the workload for the most efficiency. See grid computing and parallel computing. (FCP (Fibre Channel Protocol) See Fibre Channel. FCP - Flat Concurrent Prolog. ["Design and Implementation of Flat Concurrent Prolog", C. Mierowsky, TR CS84-21 Weizmann Inst, Dec 1984]. ) Version 2.4 client/server application-development environment. About BGE BGE is an investor-owned utility supplying energy to customers in Central Maryland for over 180 years. BGE provides electricity to over 1.1 million customers and gas to over 530,000 customers. As the utility industry evolves, BGE continues to seek to strengthen its reputation for quality people, products and services. About Andersen Consulting Andersen Consulting's Utilities Industry practice consists of more than 2,500 professionals worldwide assisting clients with strategy development, benchmarking and the application of Best Practices, reengineering and change management. Working on more than 175 projects annually, the Utilities Industry practice provides global expertise in consumer services Consumer Services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, [paints, plastics, metals, waxes, coatings, minerals, ; energy delivery; energy management, marketing and trading; power generation and production; corporate services Activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners. ; and enterprise transformation/thought leadership. Andersen Consulting is a $3.45 billion global management and technology consulting organization whose mission is to help its clients change to be more successful. The organization works with clients from a wide range of industries to link their people, processes and technologies to their strategies. Andersen Consulting has more than 32,000 people in 152 offices and 47 countries. -0- Editor's note Editor's Note (foaled in 1993 in Kentucky) is an American thoroughbred Stallion racehorse. He was sired by 1992 U.S. Champion 2 YO Colt Forty Niner, who in turn was a son of Champion sire Mr. Prospector and out of the mare, Beware Of The Cat. Trained by D. : Andersen Consulting is not a division of accounting firm Arthur Andersen For the U.S. Supreme Court case commonly known as Arthur Andersen, see . Arthur Andersen LLP, based in Chicago, was once one of the "Big Five" accounting firms (the other four are PricewaterhouseCoopers, Deloitte Touche Tohmatsu, Ernst & Young and KPMG), performing . CONTACT: Timothy B. Blair Andersen Consulting 312/507-5133 or Arthur J. Slusark Baltimore Gas & Electric 410/234-7433 |
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