Balanced scorecard diagnostics; maintaining maximum performance.0471681237 Balanced scorecard Balanced Scorecard A performance metric used in strategic management to identify and improve various internal functions and their resulting external outcomes. The balanced scorecard attempts to measure and provide feedback to organizations in order to assist in implementing diagnostics; maintaining maximum performance. Niven, Paul R. John Wiley John Wiley may refer to:
2005 206 pages $45.00 Hardcover HD58 Niven offers tips for businesses on how to use Balanced Scorecard more effectively for performance measurement. He explains the basics, how to use the system, implementing a team, training, communication planning Communication planning is the art and science of reaching target audiences using marketing communication channels such as advertising, PR, experiences or direct mail for example. It is concerned with deciding who to target, when, with what message and how. , developing a strategy map, assessment, setting targets, cascading, budgeting, compensation, and corporate governance Corporate Governance The relationship between all the stakeholders in a company. This includes the shareholders, directors, and management of a company, as defined by the corporate charter, bylaws, formal policy, and rule of law. . Results and how to report them are discussed, and the book concludes with a case study of the Canadian telecommunications company Aliant. Niven is president of a consulting firm that helps businesses with Balanced Scorecard and the author of other books on the topic. ([c]20062005 Book News, Inc., Portland, OR) |
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