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Bain & Company Announces Digex, Harte-Hanks, Mercari Technologies and Satmetrix Systems As BainNet Alliance Members.


Business Editors and High-Tech Writers

BOSTON--(BUSINESS WIRE)--Aug. 13, 2002

Bain & Company, the global business consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, today announced four new members to its BainNet alliance, Digex (Nasdaq:DIGX), Harte-Hanks (NYSE-HHS), Mercari Technologies and Satmetrix Systems. BainNet is an alliance of premier software and technology-related service providers essential to the successful implementation of Bain's clients' technology-driven business initiatives. The alliance includes members that serve Bain's clients throughout the world, including Europe, Asia, Australia and the Americas.

"By bringing these companies to our BainNet alliance, we're enabling our clients to extract new benefits from cutting-edge technology," said Steve Berez, vice president at Bain & Company, responsible for the BainNet alliance. "BainNet members are selected solely on their ability to create value for our clients and Digex, Harte-Hanks, Mercari and Satmetrix Systems can help us move quickly and seamlessly to achieve that goal."

Digex implements managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality , including enterprise hosting solutions for business on the Internet and will be a member in the U.S. Harte-Hanks, who also joins in the U.S., provides end-to-end customer relationship management and related marketing service solutions. Mercari offers shelf optimization software Free and Open Source software
  • ASCEND — mathematical modelling system
  • OpenOpt (license: BSD) — toolbox with connections to lots of solvers, for Python language programmers
  • COIN-OR SYMPHONY — integer programming, Common Public License
 for the merchandising needs of retailers and manufacturers and will become a member in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Satmetrix Systems, a new global member, provides solutions that improve business loyalty by enabling employees to act on customer feedback to deliver a superior sales and service experience.

"Digex is delighted to join an affiliation of best-in-class technology leaders known for delivering on the promise of the Internet and created by a company that exhibits a commitment to its clients. Through BainNet, we have an excellent opportunity to support Bain's global clients with Digex's managed solutions and further enable business over the Internet," said George Kerns George Kern, a native of Baltimore, Maryland, was a leading New York corporate lawyer in the 1970's and 80's. After graduating from Princeton (1947) and Yale Law School (1952), Kern joined Sullivan & Cromwell where he became a partner in 1960. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Digex.

By building a deep understanding of members' capabilities and methods, BainNet facilitates the creation, rapid mobilization and successful execution of superior business strategies. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Richard Hochhauser, president and CEO of Harte-Hanks, "Bain can help its clients combine disparate customer data sources and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  systems under a coherent strategy to manage their customer relationships and to create metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM.  for their success. We enable this vision by performing a range of CRM services, including data quality, data management, systems integration and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  so there is one common system."

"Mercari helps retailers reduce out-of-stocks, increase turns, and rationalize ra·tion·al·ize
v.
1. To make rational.

2. To devise self-satisfying but false or inconsistent reasons for one's behavior, especially as an unconscious defense mechanism through which irrational acts or feelings are made to appear
 assortments," remarked Dennis Hogue, Mercari's president and CEO. "We look forward to extending our relationship as a BainNet member."

"Working with Bain, our solutions will enable companies to recognize and solve business loyalty issues in real-time, so they can keep profitable customers," said Andre O. Schwager, president and CEO of Satmetrix Systems. "Companies can quickly pinpoint retention issues and opportunities with up-to-the-minute reports and alerts."

The BainNet alliance is part of a broader strategy for enabling the delivery of technology solutions to Bain & Company clients. BainNet is comprised of alliances across a wide range of software and service capabilities for all major industries and world regions.

Publicly announced members include:
-- Art Technology Group, provider of applications and an e-business software platform for e-commerce, relationship management, and portals

-- Asera, provider of online application services to the business-to-business demand chain that are delivered on a pay-as-you-use basis

-- Cisco Systems in Italy

-- Com Tech, a member of the Dimension Data group, the world's largest independent network services provider

-- Cysive Inc. (NASDAQ: CYSV), a premier builder of custom e-business systems and platform software

-- Fort Point Partners, the eSelling(TM) Internet services firm

-- i2 Technologies, the leader in supply chain management and intelligent e-Business

-- Oracle in Italy

-- SCT, offers iProcess.sct, an end-to-end e-business solution focused on food, beverage, CPG, chemical, pharmaceutical, biotechnology, and related process industries


About Bain & Company, Inc.

Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents Six Continents is a large retail PLC in UK which split into Six Continents Retail known as Mitchells and Butlers plc. The hotels and soft drinks business of Six Continents PLC is now known as InterContinental Hotels Group PLC. . It was founded in 1973 on the principle that consultants must measure their success in terms of their clients' financial results. Bain's clients have out performed the stock market 3 to 1. With headquarters in Boston and offices in all major cities throughout the world, Bain has worked with over 2,000 major multinational and other corporations from every economic sector, in every region of the world. For more information visit http://www.bain.com or www.bain.com/bainnet.

About Digex

Digex is the leading provider of managed services. Digex customers, from mainstream enterprise corporations to Internet-based businesses, leverage Digex's services to deploy secure, scaleable, high performance e-Enablement, Commerce and Enterprise IT business solutions. Additional information on Digex is available at www.digex.com.

About Harte-Hanks

Harte-Hanks, Inc. (NYSE NYSE

See: New York Stock Exchange
:HHS HHS Department of Health and Human Services. ), San Antonio San Antonio (săn ăntō`nēō, əntōn`), city (1990 pop. 935,933), seat of Bexar co., S central Tex., at the source of the San Antonio River; inc. 1837. , TX, is a worldwide, direct and interactive services company that provides end-to-end customer relationship management (CRM) and related marketing service solutions for a host of consumer and business-to-business marketers.

Harte-Hanks and its CRM integrated solutions use technology as the enabler to capture, to analyze and to disseminate customer and prospect data at all points of contact. Its customer-centric models allow the company to be the overall solutions provider for driving traffic to a Web site, call/contact center, or brick-and-mortar location. With premier specialized offerings -- direct agency capabilities to print on demand, Web page design to e-care, desktop database capabilities to systems integration, personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 direct mail to e-mail, proprietary software products to application service provider (ASP) solutions -- Harte-Hanks provides practical implementation of technology and understands the needs of clients and their customers to deliver best-of-breed solutions. Visit the Harte-Hanks web site at http://www.harte-hanks.com.

About Mercari Technologies

Mercari Technologies is a merchandise application technology provider. Headquartered in Washington, DC with a Retail Center of Excellence in Fayetteville, AR, its merchandising solutions are the first to enable the Intelligent Shelf(TM) -- bringing retailers and manufacturers closer to their customers by integrating consumer behavior data with merchandise planning Merchandise Planning is a strategic and systematic approach used by retailers, particularly in fashion and non-food areas. It is aimed at maximising return on investment, through planning and monitoring sales, margins and inventory in order to increase profitability. , supply chain optimization Supply Chain Optimization is the application of processes and tools to ensure the optimal operation of a manufacturing and distribution supply chain. This includes the optimal placement of inventory within the supply chain, minimizing operating costs (including manufacturing costs, , category management and financial analysis. With Mercari's solutions, businesses are empowered to reach breakthrough levels of efficiency and profitability by responding more directly to consumers' needs. For more information on Mercari Technologies visit www.mercaritech.com.

About Satmetrix Systems

Satmetrix Systems is the leading provider of enterprise solutions for improving business loyalty and profitability. Our solutions improve business loyalty by enabling employees to act on customer feedback to deliver a superior sales and service experience. Cable & Wireless, eBay, E*Trade, Hewlett-Packard, Lucent Technologies, Network Associates, and Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications.  are among the industry leaders that rely on Satmetrix Systems. Satmetrix Systems is headquartered in Mountain View, CA. For more information, please visit Satmetrix Systems web site at http://www.satmetrix.com.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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