Bags of trouble for Susan and her car! She's off the road for months.Byline: By DAVID David, in the Bible David, d. c.970 B.C., king of ancient Israel (c.1010–970 B.C.), successor of Saul. The Book of First Samuel introduces him as the youngest of eight sons who is anointed king by Samuel to replace Saul, who had been deemed a failure. HIMELFIELD News Reporter A HOME care assistant was left off the road for over three months because her dealer could not find a part for her car. Susan Lowther, 46, from Meltham, says her Kia Rio The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. was left out of action because the maker could not find a replacement airbag and seat backrest. Two airbags deployed and her driver door was bent when her car, bought from Longley Park Motors, Paddock paddock a fenced field or enclosure. joining paddock used for mating. , was in collision with a van in February. While she suffered only minor bruising, Kia UK says the dealer twice ordered the wrong part. But Longley Park Motors say this was only half the story. The dealership on Market Street says repairs were delayed because a part could not be found in the UK. The firm added that this was made worse by problems with the parts catalogue Noun 1. parts catalogue - a list advertising parts for machinery along with prices parts catalog catalogue, catalog - a complete list of things; usually arranged systematically; "it does not pretend to be a catalog of his achievements" , which made it unclear which part they were ordering. Mrs Lowther said: "I came back off holiday to find they'd sent the wrong airbag and the car wasn't ready. "They said they were doing their best. You're not telling me there's only my Kia in the UK. I'm very frustrated because no-one's doing anything. "I need the car for my job. "Kia UK customer service is dreadful." David Clayton, parts supervisor at Longley Park Motors, said: "The parts catalogue wasn't as good as it should've been and we weren't clear what we were ordering. The part arrived on Tuesday so Mrs Lowther should have her car back later today." A spokeswoman for Kia UK said: "Kia are committed to get customers' parts to them as soon as possible. It appears the dealer ordered the wrong part, unfortunately a second time. "We are very sorry Mrs Lowther has been off the road for so long." CAPTION(S): LONG WAIT: Susan Lowther, who was without her car for months (JH230508FSusan-01) |
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