Back to (tech) school. (On The Shelf).Students are not the only ones who need to get up to speed this time of year. These books will help entrepreneurs, small business owners, and business managers stay current with important tech issues that affect their businesses' bottom line. Anita Rosen's, The E-Commerce Question and Answer Book: A Survival Guide for Business Managers (Amacom, $19.95) provides hints for business managers looking to develop better customer and employee relationships. Her solutions: cut out the middleman mid·dle·man n. 1. A trader who buys from producers and sells to retailers or consumers. 2. An intermediary; a go-between. when dealing with customers and provide e-learning, online training for employees. Despite the slowing sales of cellular phones in 2001, the mobile device market continues to thrive, says Ron Schneiderman, author of The Mobile Technology Question and Answer Book: A Survival Guide for Business Managers (Amacom, $19.95). And Schneiderman theorizes that in 2003 or 2004, portable wireless devices will begin to replace PCs. "New applications that embody both wireless hardware and Internet connectivity are rapidly emerging to address the needs of business users," he says. Furthermore, with these innovations, mobile workers will have easy access to clients and colleagues. And while businesses are focusing on mobile connectivity, they should not overlook security, says Douglas Schweitzer Douglas Edward Schweitzer was an independent candidate in the riding of Winnipeg Centre, during the Canadian federal election of 2004. He received 92 votes out of 26768 cast. It is not clear what ideology Schweitzer represented, or what specific issue motivated his campaign. in Internet Security ''This article or section is being rewritten at Internet security is the process of protecting data and privacy of devices connected to internet from information robbery, hacking, malware infection and unwanted software. Made Easy: A Plain English Plain English (sometimes known, more broadly, as plain language) is a communication style that focuses on considering the audience's needs when writing. It recommends avoiding unnecessary words and avoiding jargon, technical terms, and long and ambiguous sentences. Guide to Protecting Yourself and Your Company Online (Amacom, $24.95). His tips for safe surfing: Plan ahead and back up your data. Make sure that your password patterns are not obvious. And use cryptography, a system of coding plain text into indecipherable text Indecipherable Text couples the first two electronics-heavy releases, Lambent Material (2003) and Talk Amongst the Trees (2005), of Portland, Oregon ambient musician, Matthew Cooper, aka Eluvium, skipping over the solo acoustic piano of 2004's An Accidental Memory in the and vice versa VICE VERSA. On the contrary; on opposite sides. , for safe transmission. Schweitzer's book also includes a hacker A person who writes programs in assembly language or in system-level languages, such as C. The term often refers to any programmer, but its true meaning is someone with a strong technical background who is "hacking away" at the bits and bytes. glossary and several pages that cover topics related to Internet crime Internet crime is crime committed on the Internet, using the Internet and by means of the Internet. Computer crime is a general term that embraces such crimes as phishing, credit card frauds, bank robbery, illegal downloading, industrial espionage, child pornography, , fraud, and computer network hacking. Another useful resource is Unforeseen Circumstance: Strategies and Technologies for Protecting Your Business and Your People In a Less Secure World by Alexis D. Gutzman (Amacom, $25). This book cites a number of strategies to improve security, including using biometric technology, having virtual meetings and training, and using collaborative project management software. Although this book is not as detailed as Schweitzer's, it does go into specifics about preplanning and the intricacies of management-employee relations, with a focus on making employees comfortable with technologies such as email, e-commerce services, e-billing, and e-payment systems. These books will help managers get back to the tech basics of business. |
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