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BUYCOMP.COM -- The Internet Computer Superstore -- Beefs Up Customer Service with Online Order Tracking.


IRVINE, Calif.--(BUSINESS WIRE)--Feb. 25, 1998--BuyComp, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
 (www.buycomp.com), a leading internet-only computer retail store, today announced that effective Feb. 17 customers are able to track their own orders by simply logging onto the BuyComp web site and entering their order number. This service is designed to provide up-to-the-minute information on shipping and receiving verification, as well as expected delivery of back ordered items.

"As an internet-only company, we believe it's important for our customers to be able to verify order status themselves to save time and money," said Scott Blum, founder of BuyComp. "We look forward to continually con·tin·u·al  
adj.
1. Recurring regularly or frequently: the continual need to pay the mortgage.

2.
 improving our site based on feedback and suggestions from our customers."

How Online Order Tracking Works

Customers can log on to BuyComp's web site or an individual product category web site and choose the "Order Tracking" icon from the navigation bar A set of buttons or graphic images typically in a row or column used as a central point that link you to major topic sections on a Web site. If the navigation bar is a single graphic image with multiple selections, it is known as an imagemap. See imagemap. . Then simply enter the "Order ID" number, which is provided when an order is placed and confirmed, and the "customer name" and zip code zip code

System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities.
. Within seconds a confirmation of the order status is displayed, providing ship date, number of cartons, carrier, carrier's tracking number and city shipped from. If further information is needed, customers may click on the carrier's tracking number which will link them directly to the carrier's site providing more detailed information such as the current status, who the package was received by, and where the package may have been dropped off.

About BuyComp, LLC

BuyComp, LLC, The Internet Computer See Internet appliance and network computer.  Superstore su·per·store  
n.
A very large retail store that stocks highly diversified merchandise, such as groceries, toys, and camera equipment, or a wide variety of mechandise in a specific product line, such as computers or sporting goods.
, is an online purchasing web site complete with detailed product information and comparisons on over 20,000 computer products. With guaranteed low prices, the BUYCOMP.COM web site incorporates a unique Internet Retail Network (IRN IRN n abbr (= Independent Radio News) → servicio de noticias en las cadenas de radio privadas

IRN n abbr (= Independent Radio News) → agence de presse radiophonique

) that includes specific product categories such as computers, notebooks, storage, etc. The BUYCOMP.COM web site also includes a custom search engine, providing a fast and efficient way to make buying decisions and purchase computer products instantly. Founded in October 1996, BuyComp's corporate headquarters reside in Irvine, California Irvine is an incorporated city in Orange County, California, United States. It is a planned city, mainly developed by the Irvine Company since the 1960s. Formally incorporated on December 28 1971, the 69.7 square mile (180.5 km²) city has a population of 202,079 (as of 2007). . BuyComp can be found at www.buycomp.com.

For additional information, visit our web site at www.buycomp.com or contact Franny Kirchoff at franny@buycomp.com.

-0-

Note to Editors: All trademarks and registered marks to their respective owners. BuyComp, LLC, The Internet Computer Superstore, and the Internet Retail Network (IRN) are registered trademarks or service marks of BuyComp, LLC.

CONTACT: BuyComp, LLC

franny@buycomp.com

714/790-6212
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 25, 1998
Words:397
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