BTS Logic Offers Next Generation Automated Directory Assistance, Consolidated Operator Services First to Resell New Solution.Business Editors/High-Tech Writers COLLEGE PARK, Md.--(BUSINESS WIRE)--March 5, 2003 LogicTree Corporation (LogicTree), a leading provider of multi-modal voice and data access systems, and BTS BTS - Bug Tracking System Solutions A/S (BTS), Denmark, a global top-5 developer of Directory Assistance solutions, today have announced the founding of BTS Logic Corporation (BTS Logic), a jointly owned company with the mission to deploy automated directory assistance and enhanced service Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; solutions to the US marketplace. "BTS Logic offers a next generation automated directory assistance solution, VoxDA, that fully integrates the market proven BTS directory search engine and carrier network integration technology and LogicTree's VoxLinx multi-modal voice gateway. VoxDA is the most advanced end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. available on the market today," said Niels-Arne Baden, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , BTS, and Fred Korangy, CEO, LogicTree, in a joint statement. The BTS Logic VoxDA system, which is available immediately for hosted and in-network deployment, offers callers a fast and convenient Directory Assistance service with call completion and seamless operator integration, employing both standard "store-and-forward" functionality as well as cutting edge Collaborative Multi-Modal operator workstation integration. To ensure maximum data accuracy, BTS Logic is working with LSSi Corp., widely recognized as providing the highest quality, carrier-sourced listing data. LSSi is the first non-telco provider to exceed 99% service-order-level accuracy across the full nation-wide directory database of U.S. telephone listings. BTS Logic is currently in trial with Mattoon, Illinois Mattoon is a city in Coles County, Illinois, United States. The population was 18,291 at the 2000 census. Mattoon was the site of the "Mad Gasser" attacks of the 1940s. History based Consolidated Operator Services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by , a member of the Consolidated Communications family of companies, with more than 100 years of telecommunications experience. Rick Hall, director, Consolidated Operator Services, said initial testing looks very promising. "Based on our early testing of the product at Consolidated Operator Services, it appears to meet our high quality standards for a user-friendly service," he said. "We believe many of our customers will prefer this speech automation product". In closing, Olav Underdal, Executive Vice President, BTS Logic, said "The BTS Logic hosted solution represents a tremendous opportunity for competitive carriers to achieve immediate bottom line improvements and gain market share. Carriers can realize significant operational savings from day one, and at the same time obtain the enabling infrastructure to gradually expand with enhanced services such as voice dialing, driving directions, multimedia messaging, as well as converged services integrating Web, wireline and wireless delivery channels." About BTS BTS has for more than two decades delivered complete turnkey systems to the telecom industry world wide, with primary focus on Directory Assistance and information retrieval information retrieval Recovery of information, especially in a database stored in a computer. Two main approaches are matching words in the query against the database index (keyword searching) and traversing the database using hypertext or hypermedia links. . BTS is represented in more than 80 countries through global alliance programs. Their customers include The Department of Defense, USA; Telenor, Norway; Telia, Sweden; DeTeMedien (formerly a Deutsche Telekom subsidiary), Germany; Batelco, Bahrain & Etisalat, UAE (Uninterruptible Application Error) The name given to a crash in Windows 3.0. In subsequent versions of Windows, a crash was called a "General Protection Fault," "Application Error" or "Illegal Operation." See crash in Windows and abend. . Visit www.btsdk.com for additional information. About LogicTree LogicTree is focused to change the way organizations interact with their customers using multi-channel, multimodal Two or more modes of operation. The term is used to refer to a myriad of functions and conditions in which two or more different methods, processes or forms of delivery are used. On the Web, it refers to asking for something one way and receiving the answer another; for example requesting , information access technology. LogicTree offers Hosted and Customer Premises based solutions to carriers, corporations, and government agencies to voice-enable and enhance the applications experience on present and next generation networks. Founded in 1997, LogicTree is a privately held telecom and Internet convergence company headquartered in College Park, Maryland College Park is a city in Prince George's County, Maryland, USA. The population was 24,657 at the 2000 census. It is best known as the home of the University of Maryland, College Park, and since 1994 the city has also been home to the "Archives II" facility of the U.S. , with European offices in Copenhagen, Denmark. The company's website is www.logictree.com. |
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