BT to call back India-based staff to BritainTelecoms operator BT is to recall to the country at least 2,000 call-centre jobs based in India India, officially Republic of India, republic (2005 est pop. 1,080,264,000), 1,261,810 sq mi (3,268,090 sq km), S Asia. The second most populous country in the world, it is also sometimes called Bharat, its ancient name. India's land frontier (c. , a newspaper reported on Thursday Thursday: see week. . The Times said BT chief executive Ian Livingston Livingston, family of American statesmen, diplomats, and jurists. Robert R. Livingston (1654–1728) Robert R. Livingston, 1654–1728, b. had revealed the plan on Tuesday in response to a question asked by a shareholder at the group's annual general meeting. In recent years, big companies have outsourced thousands of call-centre jobs to India to cut costs but have faced criticism from Britain-based customers unhappy at the level of service received. BT's move to repatriate repatriate To bring home assets that are currently held in a foreign country. Domestic corporations are frequently taxed on the profits that they repatriate, a factor inducing the firms to leave overseas the profits earned there. some of its jobs was not "about customer service," said a group spokesman, quoted by The Times. "It is about the effective deployment of our resources," he added. In Britain, BT is slashing slash·ing adj. 1. Bitingly critical or satiric: slashing wit. 2. Dashing; pelting: a slashing hailstorm. 3. thousands of jobs after suffering a net loss of 83 million pounds in the year to March amid the country's worst recession in decades. The Times on Wednesday said BT could eventually repatriate as many as 2,750 jobs, about half the group?s 5,500 call-centre roles in India.
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