BT Selects Cramer to Automate Service Provisioning.

Business Editors/Hi-Tech Writers

BATH, U.K.--(BUSINESS WIRE)--May 28, 2002

Cramer Systems today announced a major contract with BT to automate service delivery across the multiple voice and data technologies that comprise BT's UK network infrastructure.

As a strategic component of BT's Operations Support System (OSS), Cramer's provisioning automation capabilities will ensure faster, more efficient delivery of services - especially where those services rely on the resources of several network technologies.

"No other solution offers the same depth of functionality or the breadth of compatibility as Cramer," said Don Gibson, Chief Technology Officer for Cramer. "BT's choice of Cramer validates this statement, and the solution promises to play a key role in helping BT achieve its strategic business objectives."

About BT

BT is one of the world's leading providers of telecommunications services and one of the largest private sector companies in Europe. Its principal activities include local, long distance and international telecommunications services, Internet and broadband services and IT solutions. In the UK, BT serves more than 28 million exchange lines as well as providing network services to other licensed operators. BT Group consists of:

-- BT Retail - the UK's largest communications service provider and the prime
channel to market for BT's other businesses;

-- BT Wholesale - the provider of network services and solutions to
communications companies, network operators and service providers;

-- BT Ignite - BT's business services and solutions business, serving customers
worldwide; and

-- BTopenworld - a mass-market narrow and broadband Internet business.

Further businesses make up the BT Group, including BTexact Technologies, the internationally renowned advanced research and technology business.

In the year to March 31, 2002, BT's group turnover was (pound)18,447m with profit before tax of (pound)1,273m.

For more information, visit www.btplc.com.

About Cramer Systems

Cramer Systems is the leading provider of inventory management and provisioning automation solutions for the global telecommunications industry. Cramer's products help service providers lower costs and reduce time to market by automating processes that rely on a detailed knowledge of network inventory, capacity and service configuration information.

In February 2002, Cramer was awarded the coveted OSS Excellence Award for "Best Inventory Management System" by Billing World and OSS Today, and the European Technology Forum named Cramer the UK's "Hottest Technology Prospect" in March 2002.

Cramer's nearly 30 customers include leading European fixed and wireless operators, such as BT, BT Cellnet, Cable and Wireless, KPN Telecom and KPN Mobile. Cramer is located in Bath, UK. North American headquarters are in Vienna, VA. For more information, visit www.cramer.com.

Cramer and the Cramer logo, whether or not appearing with the trademark symbol, are trademarks of Cramer Systems Limited.