BT Ignite And Verint Systems Sign Pan-European Agreement.

Business/Technology Editors

WOODBURY, N.Y.--(BUSINESS WIRE)--March 26, 2002

Leading European Internet And e-Commerce Solutions Provider BT

Ignite To Offer Verint Intelligent Recording Solutions

Verint Systems Inc., a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT) and a leading global provider of analytic software solutions for communications interception, digital video security and surveillance, and enterprise business intelligence announced today that it has signed a European agreement with BT Ignite, which will enable BT to provide Verint's ULTRA(TM) Intelligent Recording(TM) as part of BT's overall contact center solution.

BT Ignite, whose Europe-wide services include supplying total call center solutions, has recognized the significant technological leadership and business benefits that the Verint Systems solutions can provide.

"We are very impressed with Verint Systems' product performance and features and look forward to bringing new, innovative and technologically advanced contact center recording and business intelligence solutions to our enterprise customers," stated Craig Anderson, Head of CRM of BT Ignite.

He continued, "We believe that Verint's Intelligent Recording solutions add significant value to our current contact center solution portfolio and strengthens our potential to increase our market penetration of the medium to large multi-media contact centers across Europe."

As a large-scale player in the IP and data world and with its respected BT heritage, BT Ignite is able to partner with some of the largest and most innovative players in the business.

"We are delighted to embark on this promising relationship with BT and the opportunity it gives us to further our commitment and dedication to the European contact center market. Verint Systems looks forward to bringing real value through our reliable, innovative and award winning solutions," stated Dan Bodner, President and CEO of Verint Systems.

David Parcell, Managing Director, EMEA of Verint Systems, added: "Our strategy has been to develop strong and sustainable alliances that will deliver significant business benefit to all parties involved. This agreement reinforces our market leadership position in Europe."

About BT Ignite

BT Ignite - BT Group's international solutions and broadband business - is a leading provider of communications services to business and wholesale customers around the world.

From e-commerce consultancy and solutions through to core networks and Internet connectivity, BT Ignite delivers across the entire IP value chain with a unique blend of content hosting, application service provision, systems integration and outsourcing capabilities.

BT Ignite has established a strong European footprint and controls its own infrastructure. It serves customers through local sales and service support teams, with 54,000 route kilometres of fibre connecting 275 cities and over 20 content hosting centers.

BT Ignite delivers worldwide services via its solutions operations and BT Global Business, in conjunction with other partners where required.

Further information is available at www.ignite.com.

About Verint Systems Inc.

Verint Systems Inc., based in Woodbury, New York, is a leading global provider of analytic software solutions for communications interception, digital video security and surveillance, and enterprise business intelligence. Verint software generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. The company's products are installed in government facilities, airports and transportation systems, customer contact and service centers, corporations, financial institutions, telecommunications carriers, and other organizations. Verint has a global presence with sales and support services across the U.S. and in 50 countries worldwide. Visit us at www.verintsystems.com.

About Comverse Technology, Inc.

Comverse Technology, Inc., headquartered in Woodbury, New York, designs, develops, manufactures and markets computer and telecommunications systems and software for communications and information processing applications. In addition to Verint Systems, Comverse Technology's operations include Comverse, which is the world's leading supplier of systems and software enabling network-based enhanced services; and Ulticom, which is a leading provider of network signaling software for wireless, wireline, and Internet communication services. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. Visit Comverse Technology's web site at www.cmvt.com.

Intelligent Recording and ULTRA are all trademarks of Verint Systems Inc. All other trademarks and registration marks are the property of their respective companies.