BT Conferencing's Unprecedented Industry Growth Spurs New Customer Support Site in Chesapeake Virginia; New Customer Support Center to Add 150 Jobs In Chesapeake Area.BRAINTREE, Mass. -- BT Conferencing Inc., a leading provider of audio, web, and video conferencing See videoconferencing. (communications) video conferencing - A discussion between two or more groups of people who are in different places but can see and hear each other using electronic communications. , today announced that it is expanding its customer support organization with a new site in Chesapeake Virginia. The addition of this new 24,000 square foot center is due to strong global demand among Fortune 500 and small and medium business (SME (1) (Small and Medium-sized Enterprise) See SMB. (2) (Subject Matter Expert) An individual who is well-versed in the policies and procedures of a particular department or division. ) customers for BT Conferencing's services and products. The Chesapeake site is BT Conferencing's first U.S. expansion effort in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and will support the company's remote meeting solutions and services which include audio, video, and web conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines. . The new center will enable BT Conferencing to maintain critical business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets for its growing base of enterprise customers. The project will bring approximately one million dollars in new capital investment to the Chesapeake, Virginia Chesapeake is an independent city located in the South Hampton Roads region of eastern Virginia in the United States. One of the Seven Cities of Hampton Roads, Chesapeake was formed in 1963 by a political consolidation of the City of South Norfolk with the former Norfolk County, area and will create 150 new jobs within the first 30 months of operation. The customer support center will open in February 2005. "BT Conferencing entered the US market in 2001, when the telecommunications sector was struggling," said Rob Bellmar, vice president of operations, BT Conferencing Inc. "The growth we've accomplished in three and a half years is remarkable and is driven by our focus on providing excellent, high quality services and products. Our move into Virginia reinforces our overall strategy and further increases our efficiencies so we can support our customers in every way as their businesses grow and evolve. Our new site and the quality of the labor pool in Chesapeake will allow BT to continue to maintain some of the highest levels of customer service in the industry." BT Conferencing is one of the most dynamic and fastest-growing conferencing providers in the industry. Last year, the company has experienced a 60% year-over-year growth rate. BT Conferencing is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of BT and employs over 300 people at its corporate headquarters in Braintree, Massachusetts For geographic and demographic information on the census-designated place Braintree, please see the article Braintree (CDP), Massachusetts. Braintree is a town in Norfolk County, Massachusetts, United States. The population was 33,828 at the 2000 census. . "We are delighted that BT Conferencing has chosen Hampton Roads Hampton Roads, roadstead, 4 mi (6.4 km) long and 40 ft (12.2 m) deep, SE Va., through which the waters of the James, Nansemond, and Elizabeth rivers pass into Chesapeake Bay. and the City of Chesapeake for its first U.S. expansion location," said Don Jellig, Chairman of the Hampton Roads Economic Development Alliance. "The company will certainly benefit from the strong and abundant labor pool available both in the city and throughout the region." The Hampton Roads Economic Development Alliance, The City of Chesapeake Economic Development Department, the Virginia Economic Development Partnership, the Department of Business Assistance and The Staubach Company assisted BT Conferencing with the selection of this location. BT Conferencing's service and support center will be located at 1434 Crossways Blvd., Chesapeake, VA. For additional information about BT Conferencing visit www.btconferencing.com, or for employment opportunities at the new Chesapeake location contact us at vajobs@btci.com. About BT Conferencing BT Conferencing is a division of BT Retail, BT's consumer and business facing organization and BT Conferencing Inc. is its US subsidiary. It provides clients across the world with global conferencing services including audio, video, and web conferencing. The America's headquarters for BT Conferencing, Inc. is located in Braintree, Massachusetts. More information on the company and its solutions and services can be found at www.btconferencing.com. About BT BT is one of Europe's leading providers of telecommunications services. Its principal activities include local, national and international telecommunications services, higher-value broadband and internet products and services, and IT solutions. In the UK, BT serves over 20 million business and residential customers with more than 29 million exchange lines, as well as providing network services to other licensed operators. BT consists principally of three lines of business: --BT Retail, serving businesses and residential customers and including BT Openworld, one of the UK's leading ISPs. --BT Wholesale, providing network services and solutions within the UK, including ADSL See DSL. ADSL - Asymmetric Digital Subscriber Line , conveyance, transit, bulk delivery of private circuits, frame relay and ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. connections. --BT Global Services, BT's managed services and solutions provider, serving multi-site organisations worldwide. Its core target market is the top 10,000 global multi-site organisations with European operations. There are a number of other businesses within the BT group, including BT Exact, an internationally renowned centre of excellence in IT and networking technologies. It is also BT's technology and research and development business. In the year ended 31 March 2003, BT's turnover was GBP GBP In currencies, this is the abbreviation for the British Pound. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. 18,727m. with profit before taxation of GBP 1,829m. All products and company names herein may be the trademarks of their respective owners. |
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