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BST Global to Speak on CRM at National Marketing/Management Conference in New Orleans; Corporate Leader to Share his Expertise with Design and Building Industry Leaders.


TAMPA, Fla. -- BST (convention) BST - British Summer Time. The name for daylight-saving time in the UK GMT time zone.  Global's Stan Bunn will be speaking on the critical success factors firms are implementing to achieve customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) success at the Aug. 10-13 "Build Business: Beyond Boundaries Beyond Boundaries is a documentary series produced by Diverse Bristol for BBC Two. Each series follows a team of physically disabled adventurers as they take on some of the thoughest expaditions on the Planet under the guidance of EX SAS Major Ken Hames. " conference in New Orleans. The conference, at http://www.buildbusiness.org, is hosted by the Society of Marketing Professional Services (SMPS SMPS Society for Marketing Professional Services
SMPS Switching Mode Power Supply
SMPS Switched Mode Power Supply
) and the Professional Services Management Association (PSMA PSMA Public Sector Mapping Agencies (Australia)
PSMA Prostate-Specific Membrane Antigen
PSMA Power Sources Manufacturers Association
PSMA Pakistan Sugar Mills Association
PSMA Professional Services Management Association
), and is geared toward design and building industry leaders committed to excellence in the business development, management and marketing of their firms.

"We are delighted that Stan is coming to share his insight on CRM with our attendees," said Karen Courtney, SMPS national president. "His presentation, 'Eight Building Blocks to CRM Success in Your Firm,' is sure to be an excellent draw for those interested in learning about creating a CRM value proposition, industry trends, best practices and maintaining user interest to build business."

Bunn leads BST Global's CRM practice. In that role he is responsible for such critical areas as assisting AEC AEC US Atomic Energy Commission

Noun 1. AEC - a former executive agency (from 1946 to 1974) that was responsible for research into atomic energy and its peacetime uses in the United States
Atomic Energy Commission
 and professional services firms with CRM strategies, system analysis, business process improvement and integration consulting. With more than eight years of sales and marketing experience in the AEC and professional service organizations, his technology experience spans from multiple ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer.  applications to numerous CRM Solutions like Siebel and Microsoft CRM. Bunn is a member of SMPS and PMSA PMSA
abbr.
Primary Metropolitan Statistical Area
.

BST Global serves project driven organizations needing to integrate project management, client relationship management, billing, accounting and employee time and expense tracking as well as gain valuable enterprise insight through analysis capabilities. The company's flagship product is BST Enterprise, a portal-based solution that delivers relevant, real-time, focused information to the user. BST Enterprise includes enterprise resource planning See ERP.

(application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses.
, client relationship management, enterprise project management, and business intelligence. Leveraging the industry's only 100% Microsoft .NET solution, BST Enterprise is robust and scalable for larger organizations - end results for users include top line growth, improved cash flow and increased profitability.

Recently, one of Bunn's articles on proposal generation and management, "What Would You Propose," was featured in the online publication Projects@Work.

About BST Global

BST Global is the leading global provider of enterprise business performance management solutions for project driven professional services organizations. Solution capabilities span business intelligence, client relationship management, enterprise project management and enterprise resource planning. The privately held BST group of companies and alliance partners is a global organization with a presence in America, Europe, Australia and Africa. Today, over 75,000 end users and more than 100 of the top 500 ranked Engineering New Record (ENR ENR Enrolled (bill, resolution, etc. passed by both houses of Congress and re-typed)
ENR Engineering News Record
EnR Énergies Renouvelables (French)
enr Enregistrement (French) 
) Design firms worldwide rely on BST Global's innovative solutions to manage projects, resources, finances and client relationships across six continents and 37 countries.

Founded in 1971, BST Global is headquartered in Tampa, FL. Additional information can be obtained by contacting BST Global at 1-813-886-3300 (international) or 1-800-726-3300 or via the web at http://www.bstglobal.com.

BST Global and BST Enterprise are registered service and/or trademarks of BST Consultants Inc. All other products or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Aug 5, 2005
Words:510
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