BSG Corporation announces alliance with Quintus Corporation.AUSTIN, TEXAS--(BUSINESS WIRE)--Dec. 16, 1996--BSG Corporation, the high performance information technology services company, Monday announced an important new alliance with Quintus Corporation, maker of CustomerQ and a leading supplier of call center software solutions for the customer-driven enterprise. "Quintus has staked a leadership position in the call center and help desk market and is well recognized for providing superior solutions," said Dan Roche, executive vice president of BSG BSG Battlestar Galactica BSG Broadband Stakeholder Group (UK) BSG British Society of Gastroenterology (London, UK) BSG Business Systems Group BSG Business Solutions Group BSG Basigin Corporation and head of BSG's U.S. Operations. "We are very excited to announce this alliance." "Helping call centers meet their commitments to quality, accuracy, and timeliness while controlling costs is fundamental to what we do," said Alan Anderson Alan Jeffery Anderson (born on October 16 1982, in Minneapolis, Minnesota) is an American professional basketball player. Anderson re-signed with the Bobcats[1] for whom he played during the previous season. He was waived by the team in November 2006. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Quintus Corporation. "This agreement with BSG expands our ability to offer sophisticated integrations, enabling Quintus to provide businesses with a total call center solution. We are thrilled to have BSG as a key IT services partner, because of their depth of experience and track record for successfully delivering client/server and Internet-based solutions." Combining intuitive interfaces, advanced component technology and best-of-breed integrations, CustomerQ 3.1, the latest version of Quintus' flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , delivers complete solutions for call centers and help desks. Quintus WebQ delivers the power of CustomerQ to customers and remote agents enabling them to help themselves by providing direct access to customer support solutions over the World Wide Web. State-of-the art technologies combine to deliver call center support solutions for Quintus customers worldwide. The Quintus alliance is the latest in BSG's continuing program to grow capabilities in customer management solutions. BSG has more than 50 consultants trained in Quintus and other popular customer management packages. About the companies Quintus Corporation is a leading supplier of software solutions for the customer-driven enterprise, with an emphasis on call centers. The company focuses on the deployment of call center solutions supporting internal and external customers utilizing critical line-of-business applications. CustomerQ delivers ready-to-use applications that can be easily modified and offer best-of-breed integrations to address the full spectrum of support solution requirements. The CustomerQ suite of applications includes solutions for tracking, managing, and resolving mission critical customer issues coming into support centers. Quintus' solutions for call centers are used by more than 265 customers worldwide across a variety of industries, including banking, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , consumer product, and healthcare. Quintus provides its customers with rapid implementation of customer solutions and low cost of deployment and ownership. Privately held, Quintus is based in Fremont, California For the unincorporated community in Yolo County, California, see . Fremont (IPA: /ˈfriːmɒnt/) is a city in California that was incorporated on January 23, 1956, from the merger of five smaller communities: with regional sales offices in Atlanta, Boston, Chicago, Dallas, Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , New Jersey, New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Seattle, and Washington D.C. Quintus has European distributors in the United Kingdom, the Netherlands, and Germany. For product information on CustomerQ(R), Quintus' support solution, or WebQ(TM) , Quintus' Web interface providing universal client access to CustomerQ, contact Quintus at (800) 337-8941, by fax at (510) 770-1377, by Internet at sales@quintus.com, or via the Web at http://www.quintus.com . BSG is the high performance IT company. Founded in 1987, BSG partners with companies worldwide in applying unparalleled expertise with client/server and advanced information technologies to create business value and lead change through innovative solutions. BSG has more than 1200 people in major business centers across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and in Europe, and is a subsidiary of Medaphis Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on - MEDA). For information about the software and services making up BSG's customer management solutions, contact Bryan Menell at 612/415-2500, or visit the BSG Website at www.bsginc.com . CONTACT: BSG Corporation Bryan Menell, 612/415-2500 bryan_menell@bsginc.com or Quintus Corporation Jim Lambert, 510/624-2854 jim.lambert@quintus.com or GTT GTT, n See test, glucose tolerance. GTT Glucose tolerance test, see there Communications Joyce Graham, 512/347-1016 jgraham@gttcom.com |
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