BRIEFCASE NEXTEL, VERIZON RATED TOPS IN CARE.Byline: - Staff and Wire Services WESTLAKE VILLAGE - Nextel and Verizon Wireless Cellco Partnership, doing business as Verizon Wireless, owns and operates the second largest wireless telecommunications network in the United States, based on total wireless customers. rank highest in customer care performance among wireless service providers, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. a survey released Thursday by J.D. Power and Associates. Nextel and Verizon Wireless tied for first in customer care performance among the seven largest wireless service providers. Nextel performs particularly well in navigation as it relates to instructions/prompts, while Verizon Wireless consistently performs above the industry average in all areas, particularly in having service representatives who understand customer issues and in shorter hold times, according to J.D. Power. T-Mobile, Cingular and AT&T Wireless also perform above the industry average, the study found. The inaugural study provides a report card of wireless customer care performance, based on customer experiences with a company's service representative and automated response system. The study found that the percentage of wireless users who say they will switch service providers nearly quadruples among those who rate their carrier below average in customer care. The study was based on experiences reported by 16,800 wireless users. MGM MGM in full Metro-Goldwyn-Mayer, Inc. U.S. corporation and film studio. It was formed when the film distributor Marcus Loew, who bought Metro Pictures in 1920, merged it with the Goldwyn production company in 1924 and with Louis B. Mayer Pictures in 1925. network set for Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. MGM Networks MGM Networks is a subsidiary of Metro-Goldwyn-Mayer Studios, Inc. It manages MGM interests in cable television, satellite television, other television channels and services that reach nearly 120 countries and territories. , a unit of Metro-Goldwyn-Mayer Inc., announced Thursday that it has signed a distribution agreement for an MGM-branded movie network in Hong Kong. The MGM Channel will broadcast 24 hours a day, seven days a week, and feature English-language movies with Mandarin-language subtitles. The MGM Channel will premiere in Hong Kong this fall as part of NOW Broadband TV Broadband TV involves accessing multimedia content via an unmanaged broadband connection and viewing it on a PC or sometimes a normal TV. Broadband TV differs from IPTV as the network bandwidth is unmanaged and the system is inherently open. , a pay-TV platform announced Thursday by PCCW PCCW Pacific Century CyberWorks PCCW Palmer College of Chiropractic West (San Jose, California) Ltd., flagship of the Pacific Century Group, an Asian communications company Communications Company is a communications unit of the United States Marine Corps. They are part of Combat Logistics Regiment 37 , 3rd Marine Logistics Group (3MLG) and III Marine Expeditionary Force (III MEF). The unit is based out of the Marine Corps Base Camp Smedley D. . The carriage deal follows MGM Networks' strategic alliance with CNBC Asia Pacific, which was announced last month. The PCCW deal is the latest in MGM Networks' global expansion drive, which over the past two years has increased the company's channel interests more than fourfold to about 100 countries on five continents. CSC, Malaysian group ink accord EL SEGUNDO - Computer Sciences Corp., a global information technology services company, and Malaysia's largest banking group announced Thursday that they have signed a 10-year IT outsourcing agreement valued at $342 million. El Segundo-based CSC will provide comprehensive computing services to Malayan Banking Berhad (Maybank). Under the terms of the agreement, CSC will assume responsibility for Maybank's mainframe, midrange, desktop, help-desk and network infrastructure functions in Malaysia and Singapore. CSC will provide services in those countries primarily through its affiliates, Computer Systems Advisers (M) Berhad and CSA (1) (Canadian Standards Association, Toronto, Ontario, www.csa.ca) A standards-defining organization founded in 1919. It is involved in many industries, including electronics, communications and information technology. Automated Pte Ltd. About 320 Maybank employees will transfer to CSC and its affiliates. American, British Air in ticket pact FORT WORTH, Texas Fort Worth is the fifth-largest city in the state of Texas, 18th-largest city in the United States[1], and voted one of "America’s Most Livable Communities. - American Airlines and British Airways will begin selling tickets on each other's flights on Sept. 17, American said Thursday. As part of what's called a code-sharing agreement, American will be able to sell tickets on British Airways connecting flights from London's Heathrow Airport to other destinations in Europe, Asia, Africa and the Middle East as if they were American flights. British Airways will be able to do the same thing, connecting its passengers to U.S. locations on American flights. The code-sharing agreement will be phased in from Sept. 17 to Oct. 26. Eventually, American will be able to tap 110 destinations served by British Airways while letting British Airways book travel to 187 U.S. locations. Code-sharing is increasingly common in the airline industry. It is a way that airlines use to get around barriers against operating in other countries. ArvinMeritor Inc. extends Dana bid DETROIT - Automotive supplier ArvinMeritor Inc. extended its $2.2 billion hostile takeover Hostile Takeover A takeover attempt that is strongly resisted by the target firm. Notes: Hostile takeovers are usually bad news, as the employee moral of the target firm can quickly turn to animosity against the acquiring firm. bid of rival Dana Corp. on Thursday after its original offer expired. ArvinMeritor, a Troy-based supplier of shocks, struts, suspensions and exhaust systems, last month launched a tender offer of $15 a share in cash for all outstanding shares of Dana, its larger competitor. The original tender offer expired at 2 p.m. PDT PDT abbr. Pacific Daylight Time PDT Pacific Daylight Time PDT n abbr (US) (= Pacific Daylight Time) → hora de verano del Pacífico PDT Thursday. The new offer is set to expire Oct. 2. Dana shareholders have tendered about 2.54 million shares under the original offer, ArvinMeritor said Thursday. |
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