BPM Has a Forum to call its own.Business performance management, usually shortened to its initials of BPM (Business Process Management) A structured approach that models an enterprise's human and machine tasks and the interactions between them as processes. BPM software provides users with a dashboard interface that offers a high-level view of the operation that typically , has gotten a lot of attention lately, and now it has an organization all its own: The Business Performance Management Forum. Headquartered in Palo Alto Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif., the forum was launched in July with an initial membership of 175 corporate executives, consultants and other thought leaders. The forum's mission, noted an announcement, is "to address the growing challenge of corporate accountability, compliance and performance management in global enterprises." To do that, it will conduct research, share best practices and tackle "a growing realization that companies must dramatically improve their ability to monitor, forecast and report on financial and business performance." James Bramante, Global and Americas Leader of Financial Management for IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Business Consulting Services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" and a member of the forum's advisory board, said in an interview that he isn't aware of any comparable group. While companies have long had a focus on budgeting systems, balanced score-cards and metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. , the problem has been trying to address business performance in a holistic Holistic A practice of medicine that focuses on the whole patient, and addresses the social, emotional, and spiritual needs of a patient as well as their physical treatment. Mentioned in: Aromatherapy, Stress Reduction, Traditional Chinese Medicine way, he says. Corporations "are interested in taking strategies and translating them into plans and measurements, to develop a process for monitoring, and determining, "How can I use the information and the data and see where value is being created?'" he says. "There is a real interest in making this a discipline imbedded imbedded, adj See embedded. in the organization." BPM Forum members will include finance, operating and technology executives, he added. Bramante says the forum will focus on "the whole management process. If you get the technology right, but not the information content, it won't work. Then there are key change-management issues--specific things like compensation, and how they are impacted through the process." Another key issue that needs to be handled more effectively, he says, is measuring intangibles. Bramante adds: "Business models and the business environment are not static. If you try to solve issues only for the current state, you run into the same problems. That's why BPM is so important." The forum's first research study, sponsored by Hyperion Solution, queried boards of directors about performance accountability and found considerable concern about the accuracy of company forecasts, access to information and performance benchmarking against competitors. And, tellingly, only 41 percent of directors queried expected "immediate" compliance with Sarbanes-Oxley Act See SOX. requirements. |
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