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BOC "ahead of the serve" at National Association of Manufacturers eBusiness seminar.


Business Editors

MURRAY HILL Murray Hill may refer to one of the following places:
  • Murray Hill, Kentucky
  • Murray Hill, Manhattan, a residential neighborhood in New York City
  • Murray Hill, Queens, a different locality in New York City
  • Murray Hill, New Jersey
  • Murray Hill, Pennsylvania
, N.J.--(BUSINESS WIRE)--Aug. 19, 2002

A BOC (Bell Operating Company) One of 22 companies that was formerly part of AT&T and later organized into seven regional companies. See RBOC.  eBusiness expert will discuss BOC's experiences using the Web to build and strengthen customer relations at a National Association of Manufacturers' seminar next month.

Fulton Wilcox, BOC's director of technology business development, will deliver the presentation as part of the "Making eBusiness Work for You," seminar, sponsored by the National Association of Manufacturer's educational and research arm, The Manufacturing Institute.

The seminar is being held at the Dearborn Hyatt Regency Hotel The Regency Hotel was a hotel in Denver, Colorado. Built in the 1960s to serve as a regional convention center, it was famous locally for its large gold dome and the luxury of the rooms within.  in Dearborn, Michigan Dearborn is a city in the U.S. state of Michigan. It is located in the Detroit metropolitan area and Wayne County, and is the tenth largest city in the U.S. state of Michigan. As of the 2000 census, it had a population of 97,775.  on September 10. For further information or to register for the seminar, visit www.nam.org/ebizseminar.

Jason Vaughan, associate director, The Manufacturing Institute, says, "Customer relations management is undergoing a substantial transformation with the advent of the Internet. Getting the right connection with the customer and keeping that customer is becoming even more critical in today's marketplace. BOC's experience in using outsourcing opportunities to successfully develop a Web-enabled business line should be of interest to every manufacturer."

Wilcox, who will make his presentation during the afternoon "Ahead of the Serve" session, says, "We learned early on that technology is only useful if it meets the needs of the customer. You have to listen to the technology and listen to the customer."

BOC Gases is a leading practitioner of eBusiness in the compressed gases industry. The company offers a wide range of Web-enabled services including Internet ordering, electronic access to quality assurance data, automatic supplier replenishment replenishment

the addition of an appropriate quantity of properly prepared solution containing the correct concentration of chemicals to the developer solutions used in radiography.
 through vendor managed inventory Vendor Managed Inventory (VMI) is a family of business models in which the buyer of a product provides certain information to a supplier of that product and the supplier takes full responsibility for maintaining an agreed inventory of the material, usually at the buyer's , advanced cylinder control system (ACCS ACCS Air Command and Control System (NATO)
ACCS Advanced Cisco Campus Switching
ACCS Association of Copyright for Computer Software
ACCS Air Command & Control System
ACCS Airborne Command & Control Squadron
(TM)), bulk order/billing system, Tel-Tank(TM) remote tank monitoring, on-line plant configuration, and process design tools and expertise.

The National Association of Manufacturers (NAM) is the nation's largest industrial trade association. The NAM represents 14,000 members (including 10,000 small and mid-sized companies) and 350 member associations serving manufacturers and employees in every industrial sector and all 50 states. Headquartered in Washington, D.C., the NAM has 10 additional offices across the country.

The NAM's mission is to enhance the competitiveness of manufacturers and improve American living standards living standards nplnivel msg de vida

living standards living nplniveau m de vie

living standards living npl
 by shaping a legislative and regulatory environment conducive to U.S. economic growth, and to increase understanding among policymakers, the media and the general public about the importance of manufacturing to America's economic strength.

The BOC Group (NYSE NYSE

See: New York Stock Exchange
:BOX), the worldwide industrial gases, vacuum technologies and distribution services company, serves two million customers in more than 50 countries. It employs some 43,000 people and had annual sales over $6 billion in 2001. Further information about The BOC Group may be obtained on the Internet at http://www.boc.com.
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Comment:BOC "ahead of the serve" at National Association of Manufacturers eBusiness seminar.
Publication:Business Wire
Geographic Code:1USA
Date:Aug 19, 2002
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