BNSF and Infosys Selected by Aberdeen Group to Exemplify Best Practices in Offshore Software Outsourcing.

Business Editors/High-Tech Writers

FORT WORTH, Texas & FREMONT, Calif.--(BUSINESS WIRE)--Nov. 20, 2002

The Burlington Northern and Santa Fe Railway Company (BNSF) and Infosys Technologies Ltd. (Nasdaq:INFY) announced today that they have been selected by Aberdeen Group as one of the most compelling examples of successful offshore software service delivery. A case study detailing BNSF's work with Infosys, a provider of global consulting and information technology services, is included in Aberdeen's recent report, "Offshore Software Outsourcing Best Practices." BNSF is a subsidiary of Burlington Northern Santa Fe Corp. (NYSE:BNI).

Aberdeen Group, a market analysis and positioning services firm, created this report based on reviews of more than 60 case studies and interviews with offshore services clients. The report indicates that the offshore software delivery model continues to grow and attract the interest of business and IT decision makers, and that the cost benefits of offshore outsourcing are the primary driver behind the sector's growth.

"Having evaluated the case studies for such offshore outsourcing best practices as collaboration, onsite/offshore team integration, knowledge transfer and relationship continuity," notes Aberdeen IT Services Research Director Stephen Lane, "Aberdeen named Infosys as a company that exemplifies these practices through its dedicated sourcing relationship with BNSF."

The study also found that achieving these cost benefits requires due diligence, a collaborative approach, a defined, measurable process and flexibility. Aberdeen's report recognized that the relationship between BNSF and Infosys, which includes legacy application management and reengineering and Web development work, reflected its objective to focus on enterprises that have successfully established and carried out offshore application initiatives. (To view the BNSF case study in its entirety, please go to: http://www.infosys.com/case_study/BNSF_Aberdeen_08Oct_02.pdf.)

"BNSF's collaborative relationship with Infosys has enabled us to reduce application development costs, as well as to benefit from Infosys' quality assurance and project management processes," said Jeffrey J. Campbell, BNSF vice president of technology services and CIO. "BNSF is delighted to be cited by Aberdeen for focusing on due diligence, cultural fit and collaboration in our efforts to select Infosys as a well-qualified outsourcing partner."

"We are proud of our work with BNSF, and pleased to have it highlighted by Aberdeen as representing the best of the best among offshore IT service provider relationships," said Basab Pradhan, senior vice president and head of worldwide sales for Infosys. "This recognition is a significant accomplishment for both companies. Infosys and BNSF hope to continue to provide an excellent example of how a successful outsourcing model results in significant benefits for both parties."

About Aberdeen

Since 1988, Aberdeen has been a leader in providing market analysis and positioning services that help business technology suppliers meet the challenge of establishing leadership in fast-changing markets. Aberdeen is headquartered in Boston, Mass., and has research centers in Palo Alto, Calif., Fort Collins, Colo. and Amsterdam, the Netherlands.

About BNSF

BNSF operates one of the largest railroad networks in North America, with 33,000 route miles covering 28 states and two Canadian provinces. BNSF is an industry leader in Web-enabling a variety of customer transactions at www.bnsf.com. The railway moves more intermodal traffic than any other rail system in the world, is America's largest grain-hauling railroad, transports the mineral components of many of the products we depend on daily, and hauls enough coal to generate more than 10 percent of the electricity produced in the United States.

About Infosys Technologies Ltd. (Nasdaq:INFY)

Infosys, a world leader in consulting and information technology services, partners with Global 2000 companies to provide business consulting, systems integration, application development and product engineering services. Through these services, Infosys enables its clients to fully exploit technology for business transformation. Clients leverage Infosys' Global Delivery Model to achieve higher quality, rapid time-to-market and cost-effective solutions. Infosys has approximately 13,000 employees in over 30 offices worldwide. For more information, visit www.infosys.com.

Safe Harbor Provision

Certain statements in this release concerning our future growth prospects are forward-looking statements which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2002 and the Quarterly Reports on Form 6-K for the fiscal quarters ended June 30, 2002 and September 30, 2002. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.