BMC Software's PATROL for Lotus Domino Critical to Ensuring E-Business Success; Solution Provides Customers with Maximum Levels of Availability and Performance.
Business Editors & Technology Writers
ORLANDO, Fla.--(BUSINESS WIRE)--Jan. 17, 2000----BMC Software
Inc., (Nasdaq:BMCS), the leading provider of solutions for application
service assurance(TM) that ensure availability, performance and
recovery of companies' business-critical applications, today announced
the newest version of its award-winning PATROL(R) for Lotus Domino. By
measuring end-user availability, the solution enables customers to
better assess and deliver optimal end-to-end response times thereby
guaranteeing maximum levels of availability and performance. PATROL
for Lotus Domino gives customers a competitive edge in today's
e-business marketplace ensuring employees, partners, customers and
suppliers can exchange information with each other anytime, anywhere.
"In today's aggressive e-business marketplace, delivering 24-hour
e-vailability(TM) of messaging applications such as Lotus Domino is
critical," said Bob Kruger, vice president of E-business for BMC
Software. "This is the ideal solution for Lotus customers who face the
challenge of maximizing availability while minimizing risks such as
administrative time and costs. PATROL for Lotus Domino plays a key
role in keeping e-business partners and customers communicating."
PATROL for Lotus Domino provides strong platform support,
differentiating itself within the industry by supporting AIX, HP-UX,
OS/2, Solaris and Microsoft Windows NT. In addition, PATROL for Lotus
Domino features remote monitoring. This feature benefits customers by
allowing a user to set up PATROL for Lotus Domino on a supported
platform and remotely monitor a Lotus Domino Server running on a
platform not natively supported. BMC Software also has enhanced the
PATROL for Lotus Domino product to monitor additional features of
Lotus Domino R5 such as clusters and partitions.
In addition to its extensive reporting capabilities and breadth
of platform support, some of the out-of-the-box monitoring functions
provided by PATROL for Lotus Domino include:
-- monitoring mail traffic between Domino servers;
-- monitoring Domino event logs for error conditions;
-- monitoring server add-in tasks for availability and
performance and taking corrective action;
-- monitoring the size and white space of Notes databases; and
-- monitoring the performance of the Domino processes.
PATROL for Lotus Domino solves customers' problems by accurately
measuring end-user accessibility, monitoring availability and creating
a central point of control for administrative actions. This allows
companies to add new technologies and manage them immediately, without
taking the time to develop new tools. Ultimately, employees can
concentrate on their core competencies which results in lower
operating costs and increased revenue for the company.
PATROL for Lotus Domino has played a key role in ensuring
e-vailability to customers of Interliant Inc. (Nasdaq:INIT), a leading
application service provider. "By using the PATROL product from BMC
Software to monitor the availability and performance of their Lotus
Notes solution, Interliant is able to deliver the high level of
service demanded by our customers," said Mike Kiefer, principal
software architect for Interliant. "Our customers expect 100 percent
uptime. They expect that we will know more about the applications than
they do, and that we will find and fix problems proactively. BMC
Software solutions guarantee that we can keep our systems up and
running and provide high-quality services to our customers."
PATROL for Lotus Domino monitors end-to-end connectivity, giving
administrators the ability to determine the actual time it takes users
to access a server and perform tasks such as opening a database or
composing a document. Based upon the task completion time,
administrators can determine whether the server or the network is the
basis of the problem.
PATROL for Lotus Domino also features an out-of-the-box reporting
solution supplying more than 30 prewritten reports enabling customers
to view server, database, network, e-mail and web traffic performance.
By viewing this information, IT professionals can anticipate problems
and proactively diminish slow performance or even correct problems
before they effect the system. Additionally, PATROL customers are able
to create customized easy-to-use reports via a wizard interface.
Pricing and Availability
The newest version for PATROL for Lotus Domino will be generally
available Jan. 25, 2000. PATROL for Lotus Domino's newest version will
be offered at a special promotional price of $525 through March 31,
2000. The solution will be priced at $695 following the promotion.
Specific platforms that PATROL for Lotus Domino supports include AIX
4.1, AIX 4.2, AIX 4.3, HP-UX 10.0, HP-UX 10.2, OS/2 Warp 3.0, OS/2
WARP 4.0, Solaris 2.4, Sun Solaris 2.5, Sun Solaris 2.6, Windows NT
4.0, Intel & Alpha (SP4, SP5 and SP6).
About PATROL
BMC Software's PATROL Application Management suite of products
provides centralized control of applications and databases, including
configuration management solutions in a distributed computing
environment. From a single graphical console, PATROL, through loadable
libraries of expertise called PATROL Knowledge Modules(TM) (KMs),
helps proactively manage computers, resources, databases and
applications.
About BMC Software Inc.
BMC Software is the world's leading provider of management
solutions that ensure the availability, performance and recovery of
companies' business-critical applications. We call this application
service assurance, and it means that the applications companies and
their customers rely on most stay up and running, around the clock.
For more than 19 years, the world's leading companies have relied on
BMC Software.
BMC Software is among the world's largest independent software
vendors, a Forbes 500 company and is a member of the S&P 500, with
fiscal year 1999 revenues exceeding $1.3 billion. The company is
headquartered in Houston, Texas, with offices worldwide. For more
information, visit BMC Software's Web site at http://www.bmc.com, or
please call 800/841-2031 or 713/918-8800.
BMC Software, the BMC Software logos, and all other BMC Software
product or service names are registered trademarks or trademarks of
BMC Software Inc. All other trademarks or registered trademarks belong
to their respective companies. (c) 2000 BMC Software, Inc. All rights
reserved.
--30--MJB/ho*
CONTACT: BMC Software, Houston
Linda Mills, 713/918-3518
linda_mills@bmc.com
or
Shandwick International, Houston
Jill Black, 713/335-0233
jblack@shandwick.com
KEYWORD: TEXAS FLORIDA
INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS SOFTWARE NETWORKING
E-COMMERCE PRODUCT
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