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BMC Software's PATROL Enables NetLuminous to Ensure Availability for Their MSP Customers.


Business Editors/High-Tech Writers

HOUSTON & ATLANTA--(BUSINESS WIRE)--Jan. 8, 2001

PATROL's Performance Management Capabilities Reduce

Inefficiencies Saving Time and Employee Resources

BMC Software BMC Software, Inc. NYSE: BMC, is an American enterprise management software provider, focusing on IT infrastructure applications. BMC was founded in 1980 and is headquartered in Houston, Texas.  Inc. (Nasdaq:BMCS BMCS Bristol Muslim Cultural Society (UK)
BMCS Senior Chief Boatswain's Mate (Naval Rating)
BMCS Blue Mountains Conservation Society (Wentworth Falls, NSW, Australia) 
), the leading provider of e-business systems management solutions, today announced that NetLuminous, a leading Management Service/Solution Provider (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ) that specializes in Web-enabled remote monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a , maintenance and reporting of network servers and applications, has chosen BMC (BMC Software, Inc., Houston, TX, www.bmc.com) A leading supplier of software that supports and improves the availability, performance, and recovery of applications in complex computing environments.  Software's PATROL(R) solutions to deliver automated au·to·mate  
v. au·to·mat·ed, au·to·mat·ing, au·to·mates

v.tr.
1. To convert to automatic operation: automate a factory.

2.
 service level management to their customers. NetLuminous offers affordable, Web-enabled business management and monitoring solutions to mid-sized companies.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 NetLuminous President Greg Johnson Greg Johnson may refer to:
  • Greg Johnson (musician) (born 1951), former member of the Cameo band, New York City born pianist, composer, arranger.
  • Greg Johnson (ice hockey) (born 1971)
  • Greg Johnson (musician) (born 1968), New Zealand born singer/songwriter
, "We chose PATROL over competing solutions for its superior ability to extract and display performance information. PATROL's performance management capabilities will provide us with current and historic performance analysis, allowing us to keep our customers better informed about the service levels being delivered. The PATROL solutions will allow NetLuminous to proactively monitor the health of applications and enable our customers to maximize enterprise productivity, giving them the confidence that the applications perform optimally." NetLuminous CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey.  Glen Ceniza added that prior to PATROL, the company did significantly more complex back-end work to create their performance-based charting and reporting, and that much of this will now be handled by automated reporting capabilities that exist within PATROL.

"We chose BMC Software because we understand the MSP market and the needs within this market," said NetLuminous CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Charles Jonsons. "By using BMC Software's PATROL to monitor and manage our applications, we increase our value to our own customers by proactively providing accurate and efficient reporting of performance and service levels. From a cost as well as an employee resource perspective, we are a much more efficient company because of BMC Software's PATROL solution."

"The MSP market is a key market for BMC Software," said Clay Davis Senator R. Clayton "Clay" Davis is a fictional character on the HBO drama The Wire, played by actor Isiah Whitlock, Jr.. Davis is a corrupt Maryland State Senator with a reputation for pocketing bribes. , vice president, marketing and business development, Service Provider Solutions, BMC Software. "We're very glad to be working with NetLuminous to meet the demanding customers' needs within this market. Utilizing PATROL's leading performance capabilities, NetLuminous is providing its clients with true value."

The solutions purchased by NetLuminous are part of BMC Software's PATROL line. The PATROL solution purchased by NetLuminous includes BMC Software's PATROL Console, PATROL Performance Manager, PATROL for Microsoft Windows See Windows.

(operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then.
 2000 Server, PATROL for Microsoft Windows 2000 Server - Perform, PATROL for NetWare, PATROL for MS Exchange Server, PATROL for MS Exchange Server - Perform, PATROL for Lotus Domino and PATROL Integration for HP Network Node Manager “NNM” redirects here. For Naryan-Mar airport, see Naryan-Mar Airport.
Network Node Manager (NNM) is a Hewlett Packard OpenView product which manages networks. It uses SNMP to talk to network devices, allowing them to be autodiscovered, monitored and controlled.
. As a Microsoft Global Enterprise Partner, BMC Software provides a comprehensive product line of Windows 2000 solutions.

About NetLuminous

NetLuminous Technologies Inc., a privately held company privately held company

A firm whose shares are held within a relatively small circle of owners and are not traded publicly.
 headquartered in Atlanta, is a leading Management Service Provider (MSP). Their state-of-the-art services, called e-Luminate, relieve the burden companies face when building, deploying and maintaining mission critical network and application infrastructure.

Through e-Luminate Web -- its enterprise information Web portal See portal.  -- NetLuminous provides front-line managers, planners and executives with key business statistics and robust reporting critical to managing their Web infrastructure. Using existing Internet connections, customers access real-time application infrastructure performance statistics and detailed Web reporting, giving them greater control and visibility into their businesses.

NetLuminous' services are developed in conjunction with products from leading technology companies such as Intel, Microsoft, Hewlett Packard, WebTrends, and now BMC, as well as full and effective leveraging of the Internet. More information on NetLuminous can be found at www.netluminous.com.

About PATROL

PATROL is a broad, integrated solution that enables the rapid deployment of advanced service level management through a unique continuous improvement process. The process not only enables customers to measure service in terms of end-user response time of business transactions and publish reports on compliance against service level agreements (SLAs), but it also uniquely allows for automated diagnosis of the root cause of failures and prediction of the impact of business change on the quality of service delivered. From a single graphical console, PATROL provides centralized control 1. In air defense, the control mode whereby a higher echelon makes direct target assignments to fire units. 2. In joint air operations, placing within one commander the responsibility and authority for planning, directing, and coordinating a military operation or group/category of  and helps to proactively manage systems, applications, databases and resources across e-business enabled enterprises. More information on PATROL and its benefits can be found at www.bmc.com/patrol.

Learning Universe

Join BMC Software for a global gathering of information technology managers and technical staff from around the world at its annual global user conference, Learning Universe, June 3 - 7, 2001 at the Orlando World Center Marriott Resort and Convention Center in Florida. Show attendees will gain valuable insight on attaining end-to-end service level management. Additionally, members of the media will have the opportunity to meet one-on-one with BMC Software's senior executives. To register today, see updates and get a full description of the sessions and curriculum for Learning Universe 2001, visit www.bmc.com/learninguniverse/ or call 800/254-1420.

About BMC Software

One of the world's largest independent software vendors, BMC Software delivers the most comprehensive e-business systems management software with the fastest guaranteed implementation. This Service Assurance(TM) strategy enhances the availability, performance and recoverability of companies' business-critical applications. Companies can use this management methodology to demonstrate their ability to deliver optimal service to their customers and partners by joining BMC Software OnSite(TM), a certification program which includes solution implementation and regular HealthChecks performed by BMC Software Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. .

BMC Software is a Forbes 500 company and a member of the S&P 500, with fiscal year 2000 revenues exceeding $1.7 billion. The company is headquartered in Houston, with offices worldwide. For more information please visit BMC Software's Web site at www.bmc.com, or call 800/841-2031 or 713/918-8800.

BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software Inc. e-Luminate is a service mark of NetLuminous. All other trademarks or registered trademarks belong to their respective companies. (c) 2000 BMC Software Inc. All rights reserved
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jan 8, 2001
Words:958
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