BEZ Systems Announces Immediate Availability of BEZProphet Release 1.7; New Release Offers OLA Support for ITIL Initiatives.

BOSTON -- BEZ Systems, an innovator in the emerging market for Proactive Performance Management solutions, today announced the immediate availability of a new release of BEZProphet for Oracle. BEZProphet R1.7 broadens its scope of coverage to include support for Key Business Indicators (KBI), Capacity Optimization Advice, and additional monitoring support for Oracle databases running on Windows 2003 and Windows XP platforms.

BEZProphet helps deliver high performing, uninterrupted database services to the business by measuring, managing and predicting future resource consumption, data usage, performance and throughput by line-of-business. BEZProphet combines both performance analysis and capacity planning under one umbrella to assist in developing and monitoring Operational Level Agreements (OLA), a key component of the IT Infrastructure Library (ITIL) with particular emphasis on the Service Delivery, Service Support and Information and Communication Technology core modules.

According to Jean-Pierre Garbani, VP, Forrester Research, "Through the monitoring of database usage and predictive analysis, BEZ offers recommendations on what action should be taken to avoid short- and long-term performance problems. This is an ideal complement to database performance analysis products that only dissect real-time transactions."

According to Brian Doyle, BEZ VP of Product Services, "These powerful new features are a direct response to the requirements of our customers. By utilizing KBIs, our customers are now able to see system resource consumption in business terms that clearly show how much useful work is being done and at what cost." He also noted that, "KBIs add a useful 'yardstick' for measuring current and future demand and capacity requirements based on business terms. Other products may monitor KBIs, but BEZProphet will also use KBIs in performance predictions. This information is of great value to our customers that are developing and managing ITIL OLA's and SLA's."

BEZProphet's Prediction Engine uses current and historic performance data to understand service levels, create performance profiles that represent the unique performance footprint of each line of business, predict future service levels and notify IT of potential service breaches in the near- and long-term future. BEZProphet R1.7 enhances both automated "as-is" and ad hoc predictions with Capacity Optimization Advice that will suggest appropriate courses of action for avoiding shortfalls in service delivery when a potential performance or capacity breach is detected. Customers are automatically provided with detailed advice to increase the number or speed of CPUs, increase the number of disks, or increase the cache in disk subsystems as needed, thereby providing ample lead time to acquire the new capacity before a major performance crisis can negatively impact overall system performance.

BEZProphet for Oracle helps IT align service delivery with business requirements. It empowers organizations to manage change, set realistic expectations, justify corrective actions and ensure the delivery of consistent, uninterrupted data service to the business at the lowest cost. BEZProphet directly addresses key aspects of ITIL by including over 30 years of "Best Practices" in performance analysis and capacity planning developed during consulting engagements on some of the world's largest databases and data warehouses.

About BEZ Systems

Since 1993, BEZ Systems has been offering innovative Proactive Performance Management (PPM) solutions that provide a line-of-business view of application performance, resource utilization and data usage for today and tomorrow. BEZ solutions work cooperatively with companies' existing performance tools to allow enterprises to accurately predict the impact of the expected changes, evaluate alternatives and justify solutions, ensuring delivery of consistently acceptable data service levels.