BDO selects TeleWare's iX SIP switch.Worldwide Computer Products News-3 August 2005-BDO selects TeleWare's iX SIP switch(C)1995-2005 M2 COMMUNICATIONS LTD LTD 1 Laron-type dwarfism 2 Leukotriene D 3 Long-term depression, see there 4. Long-term disability http://www.m2.com The intelligent eXchange (iX) SIP switch from TeleWare, an intelligent business communication solutions provider, has been selected by BDO Stoy Hayward BDO Stoy Hayward LLP is a partnership of chartered accountants in the United Kingdom. It is the UK member firm of BDO International, the fifth largest worldwide network of professional service firms in the world. , a UK member firm of accountancy network BDO international. The agreement arose following BDO's decision to migrate to an IP Telephony solution and improve customer service through better conferencing and speech recognition. The solution will enable BDO BDO Big Day Out (Australian music festival) BDO Banco de Oro (Philippines) BDO 1,4-Butanediol BDO British Darts Organisation BDO Block Development Officer BDO Big Dumb Object to dynamically adapt and control its IVR system to make sure customers are not left waiting or transferred to voicemail without need. BDO is said to have purchased applications including iX, described as a SIP-based softswitch application running in a PurePlay architecture. It said the IP solution from TeleWare will enable IP migration with minimal disruption to the current system and provide flexibility and cost effectiveness when starting VoIP calls from any location. BDO is reported to have made a substantial investment in a range of applications from TeleWare, including conferencing, team contactability, contact centres over the wide area and speech recognition. ((Comments on this story may be sent to info@m2.com)) |
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