BCE Emergis Signs Risk Assessment Strategies as New Client.

Business Editors

ROCKVILLE, Md.--(BUSINESS WIRE)--Sept. 12, 2002

Services address the needs of the managing general underwriter

and its clients

BCE Emergis Inc. (TSX:IFM), a leading North American provider of e-health solutions and health care cost management services, today announced an agreement to deliver the Emergis(TM) Centers of Excellence Network and Fee Negotiation services to Risk Assessment Strategies (RAS) of South Windsor, Connecticut. The services will be delivered under an agreement wherein BCE Emergis will not only deliver services to RAS, but will also work with RAS to offer the same services to the underwriter's third-party administrator clients and their employer health plans. Over time, the companies expect to add new services to the agreement.

RAS, a managing general underwriting firm, is a market leader specializing in Medical Stop-Loss insurance for self-funded employer health plans. The company's services protect self-funded employers against claims that extend beyond their established fund. RAS will use the BCE Emergis services primarily to manage high dollar claims, which typically account for the majority of the underwriter's loss ratio.

Emergis Centers of Excellence is a network of specialist providers that dramatically reduces the financial impact of high dollar claim conditions, while providing the best treatment options available for plan members. Together with the fee negotiation services offered by BCE Emergis, RAS gains an enhanced ability to lower its claims costs, and therefore its loss ratio - the key measure of an underwriter's profitability. The services can be used by RAS or its clients in any combination, allowing for incremental adoption as appropriate for their own service delivery strategies.

"As we pursue deeper involvement in determining how risk is managed at the health plan level, it is increasingly important for us to work with a company that can offer a single source of comprehensive services from medical management to network services, backed by the expertise of people who understand our business," said Bob Shea, President of RAS. "We selected BCE Emergis because their services and staff enable us to work more closely with our clients, and their ability to connect us electronically with our clients streamlines cross-company administrative processes."

"RAS and BCE Emergis share a common business strategy: to work closely with clients to control claim costs," said Dr. Faye S. Baggiano, President of BCE Emergis eHealth Solutions Group, North America. "We are very pleased to welcome them and the self-funded health plans their clients serve to the growing list of underwriters, insurers, stop loss carriers, reinsurers, health plans, providers, insured groups and their employees that benefit from our health care cost management services every day."

BCE Emergis' eHealth Solutions Group, North America, serves the transaction-intensive health care industry with a range of integrated solutions that simplify administrative processes, decrease costs and facilitate the highest quality of care. In the U.S., Emergis' eHealth Solutions Group is one of largest provider networks, working in partnership with more than 500,000 physicians and 4,800 hospitals. In Canada, the group is the largest pharmacy benefit manager in the country, working with six of the country's largest payers and 99% of its pharmacies. Our advanced, scalable electronic technology solutions transform business processes, help clients grow their businesses and advance the health care industry. BCE Emergis shares (TSX:IFM) are included in the S&P/TSX Composite Index.

Please visit BCE Emergis at www.emergis.com for more information on the Company.

This news release contains certain forward-looking statements that reflect the current views and/or expectations of BCE Emergis with respect to its performance, business and future events. Such statements are subject to a number of risks, uncertainties and assumptions. Actual results and events may vary significantly.