BANKLINK Completes Beta Testing Of Its New Web-Based Cash Management Product, iLINK.

Business Editors

NEW YORK--(BUSINESS WIRE)--April 25, 2002

With iLINK's Electronic Wire Transfer, United Bank Keeps Abreast of

Customers' Ever-Expanding Wish Lists

When BANKLINK announced beta-testing opportunities for iLINK(TM), a significant product upgrade of BANKLINK's popular Web-based cash management solution, client United Bankshares was very pleased for the opportunity to offer this improvement to its commercial customers. BANKLINK is a unit of Fiserv, Inc. (Nasdaq: FISV)

United Bankshares, Inc., with $5.6 billion in assets, is the largest bank holding company headquartered in West Virginia. UBSI has 83 full-service offices in West Virginia, Virginia, Maryland, Ohio, and Washington, D.C. that operate under the name United Bank.

United Bank has been providing BANKLINK's suite of Web-based cash management services to its commercial customers for more than a year. United brands and markets the BANKLINK suite as two products: EZLink Web for businesses with heavy transaction volumes and multiple users; and EZLink Works for smaller businesses. Currently, 280 commercial customers use EZLink Web and EZLink Works.

iLINK's Wire Transfer: "Our Customers are demanding these services"

When United began offering Web-based cash management services last year, customers raved about the application's ease-of-use and the great support United was able to provide through BANKLINK's Internet Back Office Support System, iBOSS Connection(TM).

"BANKLINK's Web-based cash management solution has enabled us to stay competitive with the other large regional players," said Paul Huffman, Vice President of Operations.

But customers were pushing for more Web-based features, Huffman said. "We've received proposals from universities and government agencies that include (the capability for) online transfers. It's what the market is evolving to...but for some customers it is a main requirement."

To test the online wire transfer capabilities of iLINK, United selected two customers - a large holding company operating several businesses and a mortgage company. "We based the selection on size and an existing good working relationship," Huffman noted.

Thanks to iLINK, the relationship has gotten even better. "These companies are very pleased to have wire transfer capabilities," Huffman said. "Feedback has been excellent. We're looking forward to expanding our customer base of EZLink users."

iLINK's wire transfer features domestic and international, repetitive and free form transaction capability, multi-currency, SWIFT messaging capabilities, reporting with user-selected criteria, dollar limits and user entitlements, SWIFT BIC, Fed Wire ABA and CHIPS database lookups, book transfers and flexible interface options.

iLINK's Arsenal of Tools for Marketing to New Customers

While United currently is beta testing only the wire transfer aspect of iLINK, Huffman is looking forward to the upcoming rollout of more enhancements, such as controlled disbursement reporting. "Customers want confidentiality in the operation of their accounts," Huffman said. "With iLINK, each user will be limited to viewing only authorized information for their user level."

Other upcoming iLINK features in United's plans include cash concentration with remote input, bill presentment and payment, and check reconciliation. "With these new features and capabilities," Huffman said, "our cash management people have a very competitive product to offer that will bring in new business."

"United keeps a close watch on product trends when it comes to their commercial customers' needs," said BANKLINK President and Chief Operating Officer Carroll Harrold. "They didn't hesitate to ask to participate in our iLINK beta program. They saw iLINK's wire transfer capability as an enhancement to their existing suite of Web-based products that includes consolidated balance and transaction reporting, ACH initiation, internal transfers, check management and other features."

More information on Banklink

BANKLINK, on the Web at www.BANKLINK.com, is celebrating its 25th anniversary of specializing in electronic treasury management solutions. Established in 1977 as a full-service electronic banking company, today BANKLINK provides product and service solutions to over 130 financial institutions worldwide to meet the needs of 20,000 treasury management customers. The BANKLINK portfolio of information reporting and transaction initiation services features iLINK(TM), BANKLINK WebDataExchange(SM), BANKLINK SERIES 2000(TM), BANKLINK MoneyWorks(TM) and BANKLINK EasyPay(TM). BANKLINK is located in New York, New York and is a unit of Fiserv.

Fiserv, Inc. (Nasdaq: FISV) is an independent, full-service provider of integrated data processing and information management systems to the financial industry. As a leading technology resource, Fiserv serves more than 13,000 financial services providers worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance agents and companies, mortgage banks and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at www.fiserv.com.