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BANCTEC ANNOUNCES NEW NATIONWIDE MAINTENANCE RELATIONSHIP WITH DELL

 BANCTEC ANNOUNCES NEW NATIONWIDE MAINTENANCE RELATIONSHIP WITH DELL
 DALLAS, Jan. 27 /PRNewswire/ -- BancTec, Inc. (NASDAQ: BTEC), through its wholly-owned subsidiary BancTec Service Corp. (BSC), has entered into an agreement to provide nationwide on-site maintenance for Dell Computer Corporation (NASDAQ: DELL) customers.
 Grahame N. Clark Jr., chairman and chief executive officer of BancTec, Inc., commented, "BancTec has made a major commitment to expand its maintenance product offerings to customers utilizing a variety of local area network (LAN) and PC systems. Alliances with organizations such as Dell contribute to BSC's goal of becoming the nation's premiere service provider in this industry."
 According to BSC President William E. Bassett, "Many high-profile companies have chosen BSC as a service partner because of our high level of service and customer satisfaction. BSC was Novell's original service partner and the first Novell support organization. This new agreement with Dell is important to BSC and represents a major step in the continued growth of our business."
 Roy Sovine, vice president of service and support for Dell U.S.A., said, "When we evaluated independent service companies, we looked for a service provider with a proven track record that would be able to support current and future customer service needs. BSC offers our customers a force of highly-trained field technicians with unmatched expertise in networking, backed by a sophisticated response infrastructure and management team. As our customers install increasingly complex systems with greater reliance on networks, it is critical that our service capabilities anticipate those needs."
 Dell Computer Corporation designs, develops, manufactures, services and supports a complete line of personal computers compatible with industry standards. Dell pioneered the direct marketing of personal computers in 1984 and was the first company to offer manufacturer-direct technical support.
 BancTec, Inc. is a leading worldwide provider of integrated financial transaction processing systems, application software and support services. BancTec develops turn-key document image processing and data capture solutions for the banking, financial services, insurance, government, utility, telecommunications and retail industries. The company also designs, manufactures and markets document processing equipment for OEM customers and provides third-party maintenance and support services for local area networks and personal computers.
 -0- 1/27/92
 /CONTACT: Gary Robinson, vice president and chief financial officer of BancTec, 214-450-7713/
 (BTEC DELL) CO: BancTec, Inc.; Dell Computer Corporation ST: Texas IN: CPR SU: CON


JT -- NY077 -- 3816 01/27/92 13:48 EST
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Publication:PR Newswire
Date:Jan 27, 1992
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