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AxisPointe Strengthens Post-Construction Services Suite with BuilderOnCall.


Focused on Cost-Avoidance, BuilderOnCall is an Outsourced Call Center Solution for Builders and Developers in the U.S.

SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- AxisPointe, Inc., the national leader in warranty management, outsourced call-back n. 1. a return call, especially a telephone call.
2. the recall of an employee to work after a layoff.

Noun 1. call-back - a return call
 management, and subcontractor One who takes a portion of a contract from the principal contractor or from another subcontractor.

When an individual or a company is involved in a large-scale project, a contractor is often hired to see that the work is done.
 certification, announced today from PCBC PCBC Propagating Cipher Block Chaining
PCBC Pacific Coast Builder Conference
PCBC Pembroke College Boat Club
PCBC Purdue Contract Bridge Club (West Lafayette, Indiana) 
([R]), the Premier Building Show, the launch of BuilderOnCall, an outsourced call center solution for builders and developers in the U.S. The service will be on display May 30 through June June: see month.  1, 2007 at PCBC 2007 in booth number 7021.

BuilderOnCall is a convenient service that makes it easy and affordable for residential builders and multi-family developers to outsource their post-construction customer service calls to a full-service full-ser·vice
adj.
Associated with or offering complete service: full-service gasoline pumps; full-service banks. 
 call center. With BuilderOnCall, AxisPointe's team of highly trained, U.S.-based customer service professionals handle all incoming service calls, document issues, create and route service tickets, and report progress. BuilderOnCall enables builders and developers to:

* Provide world-class customer service without adding headcount or overhead;

* Eliminate the hassles and distractions of repetitive, unnecessary calls from new homeowners;

* Take advantage of a proven system for logging, managing, and resolving service calls quickly and effectively;

* Improve their reputations and leave a lasting positive impression with customers; and

* Tap into all the advantages of an established call center with trained U.S.-based service professionals, multi-language support, and state-of-the-art processes and systems.

BuilderOnCall is part of AxisPointe's SmartBuilder Suite which also includes HomeProfile, a digital, online, and print service that offers builders and developers a turnkey See turnkey system. , outsourced solution of all post-construction warranty and document management offerings; and BuilderCertified, a service that leverages teams of researchers and Web-based tools to gather and track subcontractors' insurance documentation and monitor expirations.

"PCBC is an ideal place to launch BuilderOnCall, because this Conference has a long history of showcasing the latest and most innovative products and services in the building industry," said Andrew Smith Andrew Smith or Andy Smith may refer to:
  • Andrew Smith (zoologist) (1797-1872) , Scottish zoologist
  • Andrew Jackson Smith (1815-1897), American Civil War army general
  • Andrew Jackson Smith (Medal of Honor recipient) (1843-1932), American Civil War soldier
, president and founder of AxisPointe. "BuilderOnCall gives builders and developers all the benefits of a responsive customer care team, without the headaches or high costs of managing customer service in house."

PCBC is one of the country's largest trade shows, ranking in the top 150 according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Tradeshow Week magazine's annual survey. This year, more than 30,000 people are expected to attend PCBC 2007, which will feature over 700 exhibitors and more than 230,000 net square feet of exhibit space, a Show record. The Conference has become a "must-attend" event for builders and designers of for-sale and rental multi-family housing.

About AxisPointe

AxisPointe - creator of HomeProfile - offers turnkey, outsourced post-construction services for residential home builders and multi-family housing developers. With special expertise in sectors where builders and developers have the highest legal exposure and greatest risk to their reputations (warranty management, call-back processing, and subcontractor insurance certification), AxisPointe offers three products in its SmartBuilder Suite:

HomeProfile, a digital, online, and print service that offers builders and developers a turnkey, outsourced solution of all post-construction warranty and document management, including service ticketing and delivery of a builder-branded manual.

BuilderCertified, a turnkey, outsourced service that leverages teams of researchers and Web-based tools to track subcontractors' licenses and liability insurance expirations, so the builder/developer can effortlessly ef·fort·less  
adj.
Calling for, requiring, or showing little or no effort. See Synonyms at easy.



effort·less·ly adv.
 pass his or her yearly insurance audits.

BuilderOnCall, an outsourced call center for builders and developers in the U.S., which provides service ticketing and issue escalation es·ca·late  
v. es·ca·lat·ed, es·ca·lat·ing, es·ca·lates

v.tr.
To increase, enlarge, or intensify: escalated the hostilities in the Persian Gulf.

v.intr.
.

All three services offer remarkably affordable outsourced, time-saving solutions to a builder and developer's most pesky problems: call backs, document tracking, and post-construction customer management. Learn more: www.AxisPointe.com; (801) 753-0070.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 31, 2007
Words:578
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