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Axios announces migration tools for Peregrine Systems and Tivoli Service Desk users.


Business/High-Tech Editors

UTRECHT Utrecht, city, Netherlands
Utrecht, city (1994 pop. 234,106), capital of Utrecht prov., central Netherlands, on a branch of the Lower Rhine (Neder Rijn) River. It is a transportation, financial, and industrial center.
, Netherlands--(BUSINESS WIRE)--Nov. 8, 2002

International Help Desk and IT Service Management (ITSM ITSM Information Technology Service Management
ITSM Information Technology Security Manager
ITSM Indirect Tensile Stiffness Modulus
ITSM Information Technology System Management
ITSM Ibm Tivoli Storage Manager
ITSM It Service Management
) software company Axios Systems (www.axiossystems.com) has unveiled tools to allow customers of financially troubled Peregrine Systems This article about a company does not make it clear whether the subject meets the Wikipedia criteria for .  to migrate to its award-winning assyst solution.

The tools are database-independent and can be tailored to each customer's requirements. The tools are targeted towards both the Peregrine Service and Asset Center products as well as the recently de-commissioned Tivoli Service Desk. A two-way event synchronization (1) See synchronous and synchronous transmission.

(2) Ensuring that two sets of data are always the same. See data synchronization.

(3) Keeping time-of-day clocks in two devices set to the same time. See NTP.
 utility allows phased migration to take place seamlessly. This enables contact users, events, assets and configuration items to be imported into assyst. Leading global technology research and advisory firm Gartner, recently reported that: "Migration tools can have a dramatic impact on a company's bottom line".

Citing the financial and legal issues rated by its inability to file audited financial reports for the last three fiscal years, US-based Peregrine announced on 22 September that it had filed voluntary petitions for reorganization under Chapter 11 of the US Bankruptcy Code Bankruptcy Code may refer to:
  • Bankruptcy in Canada
  • Bankruptcy in the United States
  • Bankruptcy in China
 for itself and its subsidiary, Peregrine Remedy, Inc.

Axios, voted the UK's top Help Desk software vendor for the past two years in succession, is also offering special commercial arrangements for Peregrine and Tivoli Service Desk users wanting to upgrade to assyst, an `out of the box,' fully integrated solution which complies with IT Information Library (ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). ) philosophy and practices.

"We have engineered a proven migration tool specifically to move historical data from Peregrine Service Center and Tivoli Service Desk to assyst," Sales and Marketing Director Ailsa Symeonides commented. Company specialists have experience in implementing these systems. She added: "Large corporate users have tended to have had their Help Desk and ITSM systems custom-built. This has proved expensive for them. Our `out of the box' solution offers the scalability that the typical Peregrine or Tivoli Service Desk customer requires, with functionality and integration capabilities to match and exceed them, at a fraction of the cost." Axios, with corporate headquarters in Edinburgh, also has offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Canada, France, Germany, Belgium and the Netherlands. "This wide geographic spread, our technical expertise and these new migration tools put us in pole position pole position
Noun

1. (in motor racing) the starting position on the inside of the front row, generally considered the best one

2. an advantageous starting position

Noun 1.
 to replace Peregrine and Tivoli Service Desk," Mrs Symeonides said.

www.axiossystems.com
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:4EUUK
Date:Nov 8, 2002
Words:374
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