Axeda to Present Device Relationship Management at Association for Services Management International Regional Events.

Business Editors/High-Tech Writers

MANSFIELD, Mass.--(BUSINESS WIRE)--March 11, 2003

Educational Sessions on "DRM: Fundamentally Changing the Service

World" to be held today in Texas and Massachusetts

Axeda Systems Inc. (NASDAQ:XEDA), the world's leading provider of device relationship management (DRM) enterprise software and services, announced that it has been selected to present at two regional chapter meetings of the Association for Services Management International (AFSMI). AFSMI is one of the oldest professional associations dedicated to the after-sales product support service industry. The meetings will be held today in Dallas, Texas and Hopkinton, Massachusetts and will feature the presentation "DRM: Fundamentally Changing the Service World". Each session will discuss what DRM is, how it delivers service business value, and why, according to a recent AFSMI member survey on device relationship management, Global 2000 industry leaders are choosing to deploying DRM to revolutionize their service operations.

"There is a high level of interest and curiosity about DRM within my chapter", said Roger Henson, North Texas AFSMI Chapter president. "We are very pleased to have Axeda join us to not only review the DRM survey results, but also to discuss the business opportunity for device relationship management."

"We believe DRM is the next 'killer app' for the service industry", said Dale Calder, president of Axeda Systems Inc. "We are very pleased to support AFSMI's efforts in providing leadership and education to help service professionals leverage this important new technology."

Device Relationship Management enables businesses to use the Internet to access health, performance, and usage information trapped inside "intelligent devices" - in real time - and transform that information into valuable business intelligence. With this new source of information, companies are able to break the traditional linear relationship between revenue growth and growth of service costs. DRM enables companies to remotely monitor their products while deployed at customer sites and provide better, faster, proactive customer service at lower costs, minimizing response times while providing 24-hour reach to customers around the world.

The Association For Services Management International (AFSMI) comprises over 5,000 corporate members worldwide and was founded in 1975 with the mission of being the vital link for high-technology professionals who must stay on top of the fast-growing, ever-changing industry. The public is invited to attend these free industry educational events, with no membership required. For more information and registration, please visit www.axeda.com.

About Axeda

Axeda Systems(TM) Inc. (NASDAQ: XEDA) is the world's leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System(TM), is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Medical Instrument, Enterprise Technology, Printer and Copier, Industrial and Building Automation Equipment. Axeda has sales and service offices in the US, Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Device Relationship Management

Today's "intelligent" devices - such as medical instruments, computers and storage systems, printers and copiers, energy systems, building control units, and industrial equipment - are an important new source of business information. Device relationship management (DRM) systems allow companies to tap into valuable device performance and usage information any time, anywhere. Pioneered by Axeda, DRM technology provides a distributed information management system that leverages the Internet to allow timely, accurate and unbiased information to be communicated directly and automatically between remotely deployed intelligent devices and service personnel or enterprise business systems. DRM helps turn reactive businesses into proactive businesses operating with increased efficiency at lower costs and generating new sources of revenue, with an ROI that is often measured in months.

(C) 2003 Axeda Systems. All rights reserved. Axeda, Axeda Systems, Axeda DRM, Axeda Device Relationship Management System, Axeda Agent, Axeda Applications, Axeda Enterprise, Axeda Access, Axeda Administration, Axeda Device, Axeda Service, Axeda Software Management, Axeda Usage, Automatic eCommerce, Firewall-Friendly, and Access. Insight. In Real Time. are trademarks of Axeda Systems. DRM Leadership Alliance, DRM Leadership Forum, DRM Leadership Council, and DRM Integration Program are service marks of Axeda Systems. The Axeda logo and stylized bitstream design are trademarks of Axeda Systems. All other trademarks are either property of Axeda Systems or property of their respective owners.

This press release may contain certain forward-looking statements that relate to Axeda's future performance. These forward-looking statements include, but are not limited to implied statements concerning market acceptance of Axeda's products and its growing leadership role in the DRM market. Such statements are subject to a number of risks and uncertainties that may cause the actual events or future results to differ from those discussed herein. Such factors include, among others: Axeda's customers' ability to implement or integrate Axeda's DRM solutions successfully and in a timely fashion, receive expected functionality and performance, or achieve benefits attributable to Axeda's DRM solutions; uncertainties in the market for DRM products and the potential for growth in the DRM market; the long sales cycle for DRM products; limited distribution channels; the difficulty of protecting proprietary rights; present and future competition; and Axeda's ability to manage technological change and respond to evolving industry standards. Investors are advised to read Axeda's Annual Report on Form 10-K and quarterly reports on Form 10-Q filed with the Securities and Exchange Commission, particularly those sections entitled "Factors Affecting Operating Results" and "Risk Factors" for a more complete discussion of these and other risks and uncertainties. Axeda assumes no obligation to update the forward-looking information contained in this press release.