Axeda Integrates Device Relationship Management With SAP -R- Solutions.

Business/Technology Editors

MANSFIELD, Mass.--(BUSINESS WIRE)--Oct. 29, 2002

Axeda DRM automatically provides real-time information to SAP

solutions from globally distributed devices

Axeda Systems Inc. (NASDAQ: XEDA), the leading provider of device relationship management (DRM) enterprise software and services, announced today that SAP (NYSE:SAP) has certified the XML Communication Interface (CA-XML) for integrating its Axeda DRM(TM) System with the mySAP.com(R) e-business platform, thus extending the value of SAP(R) solutions with real-time device information. Customers who leverage SAP's world leading solutions will be able to benefit from automated access through Axeda DRM to real-time information from remote devices.

"Industry analysts agree that the next major opportunity for enterprise software applications is to directly tap real-time information from real-world devices," said Dale Calder, president of Axeda Systems. "By working with SAP, a leading provider of e-business solutions, Axeda can now bring the proven Device Relationship Management return on investment to SAP customers, enabling Axeda DRM to significantly enhance the value of mySAP.com."

When integrated with SAP solutions using the SAP Business Connector, Axeda DRM provides real-time information to SAP solutions from globally-distributed devices such as printers, medical instruments, high technology devices, and semiconductor equipment through the new Axeda Integrator(TM) for SAP solutions. The Axeda DRM system, which manages remote devices deployed at customer sites, suppliers, or manufacturing facilities, enables automated interactions with SAP solutions using standard XML communications. For example, Axeda DRM can provide continuous operating feedback to SAP applications, generating service requests to automatically notify personnel and enable proactive service, often before a customer recognizes that a failure exists.

The Axeda Device Relationship Management System, or Axeda DRM, represents the industry's first practical solution for remote device information management. With Axeda DRM, organizations can now monitor, manage, and service intelligent devices deployed at remote sites anywhere in the world - cost effectively and in real time. They rapidly gain competitive advantage by increasing their operating efficiency and profitability while simultaneously increasing customer satisfaction and retention.

Axeda DRM and the Axeda Integrator for mySAP.com are available now from Axeda Systems. Please contact Axeda at [e-mail] or [phone] or visit www.axeda.com for more information.

About Axeda

Axeda Systems Inc. (NASDAQ: XEDA) is the leading provider of device relationship management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real-time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System(TM), is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Medical Instrumentation, Enterprise Technology, Industrial and Building Automation, Office Automation and Semiconductor Equipment industries. Axeda has sales and service offices in the US, Europe and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Device Relationship Management

Everyday intelligent devices such as copiers, elevators, vending machines, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device relationship management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency and lower costs, with an ROI that is often measured in months.

(c)2002 Axeda Systems. All rights reserved. Axeda, Axeda Systems, Axeda DRM, Axeda Device Relationship Management System, Axeda Agents, Axeda Applications, Axeda Enterprise, Axeda Supervisor, Automatic eCommerce, Firewall-Friendly, and Access. Insight. In Real Time. are trademarks of Axeda Systems. DRM Leadership Alliance, DRM Leadership Forum, DRM Leadership Council, and DRM Integration Program are service marks of Axeda Systems. The Axeda logo and stylized bitstream design are trademarks of Axeda Systems. All other trademarks are either property of Axeda Systems or property of their respective owners.

This press release may contain certain forward-looking statements that relate to Axeda's future performance. These forward-looking statements include, but are not limited to, those regarding Axeda's products and markets, product functionality in future installations and benefits derived therefrom, and may include implied statements concerning market acceptance of Axeda's products and its growing leadership role in the DRM market. Such statements are subject to a number of risks and uncertainties that may cause the actual events or future results to differ from those discussed herein. Such factors include, among others: Axeda's customers' ability to implement or integrate Axeda's DRM solutions successfully and in a timely fashion, receive expected functionality and performance, or achieve benefits attributable to Axeda's DRM solutions; uncertainties in the market for DRM products and the potential for growth in the DRM market; the long sales cycle for DRM products; limited distribution channels; the difficulty of protecting proprietary rights; present and future competition; and Axeda's ability to manage technological change and respond to evolving industry standards. Investors are advised to read Axeda's Annual Report on Form 10-K and quarterly reports on Form 10-Q filed with the Securities and Exchange Commission, particularly those sections entitled "Factors Affecting Operating Results" and "Risk Factors" for a more complete discussion of these and other risks and uncertainties. Axeda assumes no obligation to update the forward-looking information contained in this press release.