Award-Winning Intervoice Customer to Discuss Deployment Success in Joint Presentation at Speech Technology Conference.DALLAS -- American Savings Bank savings bank, financial institution that, until recently, performed only the following functions: receiving savings deposits of individuals, investing them, and providing a modest return to its depositors in the form of interest. to Present at SpeechTEK West on Migration from Touchtone to Speech Automation Intervoice, Inc. (Nasdaq:INTV INTV Intelligent Television INTV Association of Independent Television Stations ), the world leader in converged voice and data solutions, today announced the joint participation in a speaking engagement of its award-winning customer, American Savings Bank, at the SpeechTEK West Conference and Expo, held February 21 - February 23, 2005, at the San Francisco Marriott The San Francisco Marriott is a skyscraper in San Francisco, California. The building rises 436 feet (133 meters) in the southern region of San Francisco’s Financial District. It contains 39 floors, and was completed in 1989. . American Savings Bank, the first financial institution in Hawaii to deploy speech recognition technology, was recently recognized by InfoWorld Magazine for implementing one of the 100 most innovative technology projects for 2004. The InfoWorld 100 annual awards honor the most creative and cutting-edge implementations of enterprise technology. On Tuesday, February 22 from 10:20 a.m. - 11:50 a.m. PST PST Paroxysmal supraventricular tachycardia, see there , the session entitled, "Achieving Excellence: How the Best Call Centers Use Speech Technology," will focus on successful speech technology deployments in which contributors Ron Owens of Intervoice and Intervoice customer, American Savings Bank, will jointly participate. As the Vice President of Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. for Intervoice, Owens is a well-respected expert in the telecommunications and banking industries, and has been an invited speaker on advanced speech recognition applications at numerous industry events. Renee Lum n. 1. A chimney. 2. A ventilating chimney over the shaft of a mine. 3. A woody valley; also, a deep pool. , AVP/Manager of American Savings Bank's Customer Service Center, will speak to their award-winning telebanking application from Intervoice that uses a local female voice talent that greets callers with a regional dialect and salutations such as 'Aloha' and 'Mahalo' in order to project a local image. Lum's presentation will cover the perils and processes of migrating from touchtone to speech as well as the best practices toward designing, implementing, and optimizing voice applications. Additionally, Owens will moderate a financial services industry forum on Tuesday afternoon, February 22, from 4:30 p.m. - 5:30 p.m. PST. The panel discussion will explore specific speech applications for the financial industry sector. Intervoice will showcase its speech recognition capabilities, in addition to its InVision(R) Studio for VoiceXML standards-based development environment, at the SpeechTEK West Conference and Expo at booth #414. Exhibit hours are from 9:30 a.m. - 7:30 p.m. on Tuesday, February 22 and from 9:30 a.m. - 2:00 p.m. on Wednesday, February 23. The Service Automation EXPO (SAXPO) 2005 is co-located with SpeechTEK and Intervoice will be present at Kiosk A2. SpeechTEK West features the AVIOS AVIOS American Voice Input/Output Society Speech Technology Symposium (from the Applied Voice Input/Output Society) and Bill Meisel's Telephony Voice User Interface conference (TVUI) to provide attendees with innovative marketing and business strategies, as well as cutting-edge speech technology best practices, tips and techniques. About SpeechTEK Launched in 1995, SpeechTEK Expositions and Educational Conferences are recognized worldwide as the speech technology industry's premier events focusing on products, services, applications, solutions and innovations. The trade shows and educational conferences, held annually in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of and San Francisco, attract a global network of speech technology providers, practitioners and enterprise network customers who are developing and implementing speech solutions. SpeechTEK West 2005, featuring AVIOS and TVUI, is February 21-23 at the San Francisco Marriott. SpeechTEK 2005 is August 1-4 at the New York Marriott Marquis New York Marriott Marquis Times Square at 1531-1549 Broadway opened in 1985 and was designed by architect John Portman. It is located in the heart of Times Square at Broadway and 45th Street. in Times Square. www.speechtek.com About Intervoice Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises, network operators and developers with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Omvia(R), the open, standards-based Intervoice product suite, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. and payment applications. The Company's two business units focus on enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems are proven in more than 23,000 implementations worldwide across all industries including: Ameritrade, Amtrak Amtrak, the National Railroad Passenger Corp., authorized to operate virtually all intercity passenger railroad routes in the United States. Amtrak was created by Congress in 1970 in response to more than two decades of continuous operating deficits by privately run , Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002. , Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com. |
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