Award-Winning Automotive Website by A Net Presence, Inc. Showcases Customer Service, Innovations.Business Editors and Automotive Writers LAFAYETTE, Colo.--(AutomotiveWire)--Nov. 8, 2000 In a unique collaborative effort, Lafayette, Colo.-based web development firm A Net Presence, Inc. (www.anpweb.com) and Boulder Boulder, city, United States Boulder, city (1990 pop. 83,312), seat of Boulder co., N central Colo.; inc. 1871. A Rocky Mountain resort and a suburb of Denver, it is the seat of the Univ. of Colorado (1876). , Colo.-based automotive services business John's 4x4 Center, Inc. (www.johns4x4.com) teamed up to surpass the industry-standard "brochure" web site and created a highly functional, customer service-oriented web site. www.Johns4x4.com, launched in late October, has been selected by AutoInc. Magazine as the "Shop Site of the Month" for December 2000. It is also a finalist for AutoInc. "Website of the Year." Some of the web site's features that go beyond the usual automotive shop-site fare include on-line service appointment scheduling, virtual service records for customers' vehicle maintenance, on-line secure payment options for service, parts and accessories, and an employment opportunities section with on-line application functionality. "John's a forward-thinking guy. He really wanted to make an investment in customer service by adding functionality to better serve customers," says Kurt Eherenman, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of A Net Presence. "We also created a web-based interface that allows John to update key areas of the site himself via his browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used , so that he can refresh (1) To continuously charge a device that cannot hold its content. CRTs must be refreshed, because the phosphors hold their glow for only a few milliseconds. Dynamic RAM chips require refreshing to maintain their charged bit patterns. See vertical scan frequency and redraw. sections like the 'Tip and Maintenance Guide' and Employment Opportunities frequently, without additional expense." Colby Horton, Web Specialist for AutoInc. Magazine, told John when he notified him of the award: "I was particularly impressed im·press 1 tr.v. im·pressed, im·press·ing, im·press·es 1. To affect strongly, often favorably: with your on-line invoice An itemized statement or written account of goods sent to a purchaser or consignee by a vendor that indicates the quantity and price of each piece of merchandise shipped. A consular invoice is one used in foreign trade. payment and virtual service records sections. Your site is truly ahead of its time as far as automotive repair shop sites are concerned." John Rush, President of John's 4x4, adds: "The recognition we have received from the ASA Asa (ā`sə), in the Bible, king of Judah, son and successor of Abijah. He was a good king, zealous in his extirpation of idols. When Baasha of Israel took Ramah (a few miles N of Jerusalem), Asa bought the help of Benhadad of Damascus and and AutoInc. Magazine sure makes us look good. For us, it's always been about servicing our customers. The new site just makes excellence in customer service a more visible and achievable standard." A Net Presence provides all its clients with highly functional, effective, and visually dynamic Internet-based solutions designed to enhance the client's existing position in their industry's web space. |
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