Avolent Joins VoiceXML Forum as the First Internet Billing and Interactive Customer Care Member.Business/High-Tech Editors SAN FRANCISCO--(BUSINESS WIRE)--Nov. 7, 2000 Broadening Its Commitment to Open Standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced , Leading EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported. Software Provider Extends Online Bill Delivery to Voice and Telephone Avolent, Inc. (formerly Just in Time Solutions, Inc.), the leading vendor of Electronic Bill Presentment and Payment See EBPP. (EBPP), Electronic Invoice Presentment and Payment (EIPP EIPP Electronic Invoice Payment and Presentment EIPP Electronic Invoice Presentment and Payment ) and Interactive Customer Care (ICC ICC See: International Chamber of Commerce ) solutions, today announced that it has joined the VoiceXML Forum. Recognizing the need to drive standards for voice in electronic bill presentment and payment (EBPP), Avolent is the first Internet billing and interactive customer care software provider to become a member of this pioneering organization. Concurrently, Avolent announced Voice Bill Presentment and Payment See EBPP. (VBPP) for electronic bill presentment See EBPP. based on VoiceXML. With this new technology, Avolent's market-leading platform, BillCast, greatly extends the reach of the electronic billing Electronic billing is the electronic delivery and presentation of financial statements, bills, invoices, and related information sent by a company to its customers. Electronic billing is also referred to as the following:
"Avolent has always had a strong commitment to driving open industry standards that will move the electronic bill presentment and payment industry forward," said Brian Valente, vice president of marketing for Avolent. "Supporting the standard of VoiceXML in our BillCast product enables us to ensure three incredibly valuable benefits: give consumers an even wider range of choices to receive bills and manage their accounts; enable billers to provide a consistent customer experience across all these channels; and move the industry towards even greater adoption by adding a channel that can be accessed by the vast majority of consumers worldwide." The VoiceXML Forum is dedicated to developing an open standard for voice technologies that makes Web content accessible via voice and telephone. Industry leaders including AT&T, Lucent Technologies and Motorola formed the VoiceXML Forum to make the resources of the Web accessible by telephone. The Forum aims to drive the market for voice- and phone-enabled Internet access See how to access the Internet. by promoting a standard specification for VoiceXML, a computer language used to create Web content and services that can be accessed by phone. "Avolent is one of many companies who are extending the use of VoiceXML to a variety of applications and services," said Peter Lefkin, executive director of the VoiceXML Forum. "We are pleased that Avolent has joined as a VoiceXML Supporter." About VoiceXML Forum In March 1999, AT&T, Lucent Technologies and Motorola formed the VoiceXML Forum to make the resources of the Web accessible by telephone. The Forum aims to drive the market for voice- and phone-enabled Internet access by promoting a standard specification for VoiceXML, a computer language used to create Web content and services that can be accessed by phone. About Avolent Avolent (formerly Just in Time Solutions) is the leading provider of standards-based software solutions for Electronic Bill Presentment and Payment (EBPP), Electronic Invoice Presentment and Payment (EIPP) and Interactive Customer Care (ICC). The company's modular BillCast(TM) software suite enables relationship-centric billers to deploy secure, scalable solutions for personalized billing, statement presentment, payment and service delivery that increase the value of each customer interaction. Avolent's BizCast(TM) software provides benefits to all parts of the business-to-business delivery chain -- including billers, payers, service providers, exchanges and financial institutions. Through a unique, data-centric approach, BizCast automates the entire "invoice to pay" process by helping businesses present, route, reconcile, dispute, analyze and pay invoices online. Founded in 1995 and headquartered in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Avolent helped pioneer the Open Financial Exchange (OFX OFX Open Financial Exchange OFX Outer Fix OFX Open Effects ) standard for online bill presentment and the thin consolidator model, and continues to champion open standards, including the Interactive Financial Exchange (IFX IFX - ["Type Reconstruction with First-Class Polymorphic Values", J. O'Toole et al, SIGPLAN Notices 24(7):207-217 (Jul 1989)]. ). In October 2000 Avolent signed a definitive agreement to acquire Solant, a pioneer in the integration of advanced business-to-business and business-to-consumer EBPP and ICC applications. Avolent's customers are some of the largest billing organizations and service providers in the industry, including Advanced Radio Telecom, AT&T, CyberBills, Intuit, MasterCard, Metavante, Output Technology Solutions, Spectrum, Trivergent, YourAccounts.Com and Wells Fargo. For more information, please visit www.avolent.com or call 415/553-6400. Avolent, BillCast and BizCast are registered trademarks of Avolent. All other product and company names are the property of their respective owners and are hereby acknowledged. |
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