Avoco saves Falcons 40% in call costs.A small telecommunications company See telecom company. has scored the biggest win in its short corporate history ( a supply deal with Newcastle Falcons For the Australian basketball team of the same name, see . The Newcastle Falcons is a rugby union team currently playing in the Guinness Premiership. The team plays at Kingston Park in Newcastle upon Tyne. . Consett-based Avoco UK will supply a call routing service An IN (Intelligent Network) service that enables businesses to route calls to another call center if congestion occurs or to another telephone when the store is closed. See store locator service. to the rugby club in a deal which is set to save the club up to 40% in call costs. Avoco's managing director Martin Oswell said: "This is a tremendous coup for us. "Despite our relatively small size and the fact we only launched earlier this year we have matched the service levels of many other larger suppliers. "But, crucially, because of our lower overheads we are particularly competitive on price." Mick Hogan, commercial director of the Newcastle Falcons, said: "The cost savings offered were the major factor in deciding to switch to Avoco. "At the Falcons we like to work with North-East-based companies who offer a quality service and in this respect Avoco fit the bill extremely well." |
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