Avnet Hall-Mark Achieves Customer Information Milestone in Competitive IT Strategy.Business Editors & High-Tech Writers SAN ANTONIO--(BUSINESS WIRE)--Aug. 20, 2002 Enterprise Integrated Information Methodology Delivers Best-in-Class IT for Value-Added Services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. for Reseller Channel Avnet Hall-Mark, a value-added distributor of enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking. products, software and services, today announced it has reached another milestone in its strategy to use competitive IT (information technology) to deliver superior value-added services to customers. Concurrently, the company announced an online information service that deploys innovative IT intelligence to make it easier for customers to do business. The new tools, part of Avnet Hall-Mark's Channel Connection information services See Information Systems. , demonstrate the company's commitment to using industry-leading technology to benefit its customers. "At Avnet Hall-Mark we strive to listen closely and understand the needs of resellers and then support those needs with smart IT tools and comprehensive services," said Steve Tepedino, president of Avnet Hall-Mark, which is a division of Avnet Computer Marketing. "This strategy has allowed us to marry our unique position in the IT supply chain with innovative IT intelligence to produce added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:
Using an enterprise integrated information (EII (Enterprise Information Integration) Similar to an EIS (executive information system), an EII aggregates current information from all data sources within an organization. ) methodology, the tools delivered to customers integrate data from multiple sources. The information is presented in one seamless interface in an intuitive, easy-to-use format designed around how resellers want to access and use data. "More than 18 months ago, we embarked on an architecture and a strategy to provide a flexible environment that would enable us to create higher levels of service to customers," said Rick Hamada, president of Avnet Computer Marketing. "I'm proud that our team has consistently delivered as committed, including real-world customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and content management applications used in our daily operations. The tools built were driven by the needs of customers. Our systems deliver the link between manufacturers and resellers, providing customers with in-depth information to help them manage their businesses better." Avnet Hall-Mark is uniquely positioned to deliver this strategy, bringing together a clear vision of customer needs, best-in-class tools, and IT expertise to implement projects on time and on budget. As a leading distributor in the mid-market, Avnet Hall-Mark has the ability to implement innovative business solutions internally and quickly scale them for the benefit of the reseller community. The company also has strong relationships with premier suppliers and has aligned with leading providers including SalesLogix, WebMethods and Vignette Vignette A symbol or pictorial representation of the corporation on a stock certificate. Usually a complicated and artistic design, it is meant to make the counterfeiting of stock certificates as difficult as possible. . In addition, Avnet Hall-Mark is leveraging industry-leading IT standards such as RosettaNet to exchange business critical transactions to both ends of the supply chain. "This is an excellent example of intelligent IT systems that bring relevant information to businesses for decision making and improves customer relationships," added Bill Chapman, group information officer, Avnet Computer Marketing. "We've been able to implement a strategy that benefits our customers and provides them with access to IT systems they could not afford to implement on their own." About Avnet Hall-Mark Headquartered in Tempe, Ariz., Avnet Hall-Mark, North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , is an industry leading, value-added distributor of enterprise computing solutions, storage, software and services, marketing exclusively to the reseller channel. Avnet Hall-Mark is a division of the $2.4 billion Avnet Computer Marketing operating group of Avnet Inc. (NYSE NYSE See: New York Stock Exchange :AVT AVT avian arginine vasotocin. See vasotocin. ), a global distributor of electronic components, embedded systems Embedded systems Computer systems that cannot be programmed by the user because they are preprogrammed for a specific task and are buried within the equipment they serve. and computer products and services from industry leading manufacturers. Avnet's sales for fiscal 2002 (year ended June 28) were $8.9 billion. For more information about Avnet Hall-Mark, visit its Web site at http://www.hallmark.avnet.com. |
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