Avnet Enterprise Solutions Earns Cisco Customer Satisfaction Award.Business Editors & High-Tech Writers TEMPE, Ariz.--(BUSINESS WIRE)--June 11, 2002 Avnet Enterprise Solutions, an IT infrastructure architect, today announced that it has received Cisco Systems' "Outstanding Customer Satisfaction" Award for 2002. This achievement distinguishes Avnet Enterprise Solutions among all Cisco partners, and recognizes it for achieving exceptional customer satisfaction ratings around the implementation of IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. solutions. "Customer satisfaction continues to be one of Cisco's highest priorities," said Chuck Robbins, vice president of U.S. Channels for Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. . "For Avnet Enterprise Solutions to achieve this award shows that it has fulfilled our mutual customers' needs and expectations to the highest extent. Partners are rated on such qualities as accuracy, professionalism, timeliness, communication, expertise and many more areas of significant responsibility." "Working with Avnet Enterprise Solutions was great. Every concern we had was dealt with reasonably. The project was handled professionally and the support and implementation has been excellent," said Donnie Weaver, technology director for San Felipe San Felipe (săn fəlē`pā), pueblo (1990 pop. 1,557), Sandoval co., N central N.Mex., on the Rio Grande; founded early 18th cent. The inhabitants are Pueblo of the Keresan linguistic family. Ceremonial dances are held there in spring and winter. Del Rio Del Rio (rē`ō), city (1990 pop. 30,705), seat of Val Verde co., W Tex., on the Rio Grande opposite Ciudad Acuña, Mexico; founded 1868, inc. 1911. School District. An IP Telephony, VPN/Security and Wireless LAN Specialized Cisco partner, Avnet Enterprise Solutions has expertise in delivering comprehensive solutions for IP telephony that integrate product and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services . Its assess, design, implement and manage methodology is designed to minimize implementation risk, maximize network flexibility and optimize network investment. Avnet Enterprise Solutions offers customers 25 unique services tailored to their environment, including convergence assessment; LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. , Cabling and Wireless Design; Acquisition Plan; Installation & Configuration; Day 2 Managed Support; and end-user training. "I am honored to receive this customer satisfaction award from Cisco," said Mark Zerbe, president, Avnet Enterprise Solutions. "Customer satisfaction is the bottom line. In order to be successful with the customer, it is critical that we know them, understand their problem and help them solve their business problem with the best technology solution possible." This survey, distributed by Cisco to Avnet Enterprise Solutions' customers, is designed to reveal satisfaction results for both pre- and post-sales support. The key objective is to share Cisco Best Practices to improve customer satisfaction, as well as strengthen relationships. About Avnet Enterprise Solutions Avnet Enterprise Solutions is an IT infrastructure architect, specializing in enterprise network, server and storage solutions that power leading business applications. The company leverages its unique suite of technical and financial services to minimize risk, maximize flexibility and optimize the use of capital for IT infrastructures. Avnet Enterprise Solutions partners with industry leaders including BMC Software, Cisco Systems, Computer Associates, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Oracle, Tivoli and Veritas. Headquartered in Tempe, Avnet Enterprise Solutions (www.es.avnet.com) is a division of $2.85 billion Avnet Computer Marketing, an operating group of Avnet Inc. (NYSE NYSE See: New York Stock Exchange :AVT AVT avian arginine vasotocin. See vasotocin. ). Phoenix-based Avnet Inc. is a Fortune 500 company, serving customers in 63 countries, with fiscal 2001 sales of $12.8 billion (year ended June 30, 2001). Avnet, a global technology marketing and services company, is one of the world's largest distributors of semiconductors, interconnect, passive and electromechanical The use of electricity to run moving parts. Disk drives, printers and motors are examples. Electromechanical systems must be designed for the eventual deterioration of moving components that wear over time. The first TVs were electromechanical systems (see video/TV history). components, embedded systems and computer products from leading manufacturers. |
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