Avnet Enterprise Solutions Achieves IP Telephony Services Specialization from Cisco Systems.TEMPE, Ariz. -- Avnet Enterprise Solutions announced today it has achieved the IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. Services Specialization from Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. (R). This specialization recognizes Avnet Enterprise Solutions for its expertise, experience and high customer satisfaction in the delivery of planning, design and implementation services around Cisco(R) IP Telephony solutions. This recognition is based on demonstrated success in delivering services around Cisco IP Telephony hardware and software, Cisco Unity(TM) Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. solutions, private branch exchange (PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). ) integration, and migration. "Today, IP telephony is being deployed in much larger and more complex environments that require more in-depth expertise as well as professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. capabilities," said Surinder Brar, senior director of Worldwide Channels Marketing for Cisco. "Our IP Telephony Services Specialization recognizes companies like Avnet Enterprise Solutions that have developed advanced services practices to deliver high-value services to enterprise customers with demanding IP telephony requirements." To achieve the IP Telephony Services Specialization, Avnet Enterprise Solutions had to meet or exceed the following requirements, as outlined by Cisco: Resource Requirements The components of a system that are required by software or hardware. It refers to resources that have finite limits such as memory and disk. In a PC, it may also refer to the resources required to install a new peripheral device, namely IRQs, DMA channels, I/O addresses and memory The IP Telephony Services Specialization required Avnet Enterprise Solutions to fulfill the following job roles with qualified individuals who have met specific testing requirements: an engagement manager, responsible for sizing and scoping the IP telephony network delivery strategy; a project manager, responsible for project plan development and execution; two design engineers (one for data, one for voice), responsible for translating both the customer's immediate and future needs into a specific IP telephony network design; a field engineer, responsible for the implementation and execution of the Cisco IP Telephony solution; and an operations specialist, responsible for troubleshooting network problems related to IP Telephony solutions. Customer Satisfaction Requirement In addition to the personnel requirements, Avnet Enterprise Solutions was also required to provide a minimum of six IP telephony reference accounts. Two of the referenced accounts had to include either a PBX migration or integration deployment, and two had to include Cisco Unity(TM) Unified Messaging implementation. Avnet Enterprise Solutions had to obtain a 4.5 out of 5 customer satisfaction rating from each of these six reference accounts. Lab Requirement The IP Telephony Services Specialization also required Avnet Enterprise Solutions to build an IP telephony operational lab to be used for demonstration and training. About Avnet Enterprise Solutions Avnet Enterprise Solutions specializes in Network Lifecycle Management solutions for IP Communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. , Security, Wireless and LAN/WAN LAN/WAN Local Area Network/Wide Area Network . The company leverages its unique suite of technical and financial professional services to optimize a company's network performance and security posture. Avnet Enterprise Solutions integrates hardware, software and services from industry leaders including Cisco, Tandberg and Websense, utilizing its assess, design, implement and manage methodology for full lifecycle solutions. Headquartered in Tempe, Ariz., Avnet Enterprise Solutions (www.es.avnet.com) is a division of Avnet Inc. (NYSE NYSE See: New York Stock Exchange :AVT AVT avian arginine vasotocin. See vasotocin. ). Avnet generated more than $10 billion in revenue in fiscal 2004 (year ended July 3, 2004) through sales in 68 countries. Copyright(C) 2004 Cisco Systems Inc. All rights reserved. Cisco, Cisco Systems, the Cisco Systems logo, and Cisco Unity are registered trademarks or trademarks of Cisco Systems Inc. and/or its affiliates in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R) |
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