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Avista Utilities Selects billserv.com to Enhance Electronic Bill Presentment and Payment Services.


Business Editors & High Tech Writers

SAN ANTONIO--(BUSINESS WIRE)--May 8, 2000

Avista Utilities' Customers Soon Will be Able Receive

and Pay Their Bills Online

billserv.com, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: BLLS), an electronic bill presentment and payment See EBPP.  (EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported. ) service bureau, today announced it has signed a multi-year, exclusive agreement with Avista Utilities to implement an EBPP system enabling Avista Utilities' customers to receive and pay their monthly energy bills online.

Avista Utilities, a subsidiary of Avista Corp. (NYSE NYSE

See: New York Stock Exchange
: AVA Ava, in the Bible
Ava (ā`və), in the Bible, an unidentified city of Mesopotamia, perhaps the same as Ivah. Its inhabitants are called Avites.
), has been providing energy to customers for 110 years. Avista Utilities currently serves more than 550,000 natural gas and electric customers in Eastern Washington
For the university, see Eastern Washington University.
Eastern Washington is a region of the United States defined as the part of Washington east of the Cascade Mountains.
, northern Idaho, and parts of Oregon and California.

For Avista, billserv.com will implement a direct billing direct billing Managed care The submission of bills for services rendered–eg lab work directly to the party–ie Pt or financially responsible third party–insurance company, for whom the service was performed, rather than to the physician who ordered the test  model, enabling Avista customers to view and pay their bills directly on Avista's web site utilizing billserv.com's end-to-end EBPP solution. In addition to providing its outsourced EBPP system, billserv.com will also help Avista Utilities with its future E-business initiative, to expand the company's online customer care capabilities.

"Our agreement with Avista Utilities further demonstrates our commitment to help billers streamline and enhance their billing process through a state-of-the art electronic billing system," said Michael Long, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of billserv.com. "Our outsourced EBPP system will perfectly complement Avista's current billing and customer service practices, and we're pleased to begin working with Avista."

About billserv.com, Inc.

billserv.com, Inc. (NASDAQ: BLLS) is an electronic bill presentment and payment service bureau that provides billers with a turnkey outsourcing solution for presenting bills to consumers for payment on the Internet. billserv.com serves an intermediary role between billers and bill aggregators by consolidating customer billing information from multiple billers, and then securely delivering it to aggregators. billserv.com has four product offerings: eServ(SM), Internet billing clearinghouse services for EBPP; ePublishing(SM), electronic publishing services for online statement delivery; eCare(SM), an interactive customer care center operation; and eConsulting(SM), professional consulting services for billing organizations offering in-house bill presentment. billserv.com also owns and develops bills.com, the first EBPP Internet portal where consumers can pay all their bills electronically. For additional information, visit http://www.billserv.com or call 210/402-5000.

Certain statements contained herein are "forward-looking" statements (as such term is defined in the Private Securities Reform Act of 1995). Because such statements include risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 8, 2000
Words:405
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