Avesta Technologies Announces Trinity -- IT Service Management for The Distributed Enterprise.NEW YORK--(BUSINESS WIRE)--April 30, 1998-- Trinity Helps Organizations Manage IT Service Integrity and Minimize Business Risk Avesta Technologies, Inc. today announced Trinity, an Information Technology (IT) service management solution, is now shipping. Trinity which was announced in Beta at Networld + Interop last fall, has been developed to address IT service integrity issues to meet the business requirements in complex and distributed environments. Trinity allows organizations to immediately identify the cause of service disruptions and minimize downtime by isolating problems and assess their impact on business and IT. Trinity workflow management and reporting also allows organizations to provide automated policy based A decision made by any software application that is based on the policy (rules and regulations) of the organization. See policy and COPS. customer support for IT services. "As organizations aggressively compete in the electronically connected world, information technology has become the infrastructure of the new enterprise and is critical to its success," said Kam Saifi, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Avesta. "IT service management must be aligned with business requirements in order to compete successfully in the global marketplace. We have developed Trinity as a practical solution for our customers to ensure that their IT services fully support their business objectives." Avesta also announced a series of partnerships with leading enterprise software providers to broaden the context in which mission-critical IT users access and apply Avesta's service and impact management solution. Yesterday, at CA World in New Orleans New Orleans (ôr`lēənz –lənz, ôrlēnz`), city (2006 pop. 187,525), coextensive with Orleans parish, SE La., between the Mississippi River and Lake Pontchartrain, 107 mi (172 km) by water from the river mouth; founded , Avesta announced that Computer Associates, Inc. is integrating Trinity with Unicenter TNG's end-to-end enterprise management software system for a comprehensive service management solution. Similar partnerships with leading edge systems management and service providers will be announced in the forthcoming weeks, the company said. Trinity manages networks, improves availability and service levels, while identifying operational risk. Using a dynamic object-oriented model of the managed enterprise, Trinity represents a dynamic IT environment automatically. It enables managers to assess performance, determine the impact of service outages on their businesses, and diagnose the root cause of an IT service problem. In addition, Trinity improves workflow, such as problem escalation procedures, trouble ticketing and makes relevant documentation immediately accessible to IT managers for efficient problem correction. Trinity lowers the cost of IT service management, minimizes problem determination time and reduces business risk. Designed for scalability, Trinity is fault tolerant The ability to continue non-stop when a hardware failure occurs. A fault-tolerant system is designed from the ground up for reliability by building multiples of all critical components, such as CPUs, memories, disks and power supplies into the same computer. , is self-managing and supports 24 by 7 operations. Avesta Technologies, Inc. is an information technology services management firm that enables enterprises to better manage IT service integrity and assess the impact of availability on both IT and business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . Avesta customers include organizations with complex, distributed IT environments such as financial institutions, telecommunications carriers, ISPs, and IT service providers. Avesta, a privately held international firm with headquarters in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , was founded in late 1996 by executives from the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industry. Avesta's current products include IT service and impact management software, personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. IT information delivery software and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. . Avesta can be reached at (212) 285-1500, or by E-mail at solutions@avesta.com URL URL in full Uniform Resource Locator Address of a resource on the Internet. The resource can be any type of file stored on a server, such as a Web page, a text file, a graphics file, or an application program. : http://www.avesta.com. CONTACT: Avesta Technologies, Inc. Heidi Wooden, 212/285-1500 hwooden@avesta.com www.avesta.com |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion