Aveo Averts More Than One Million Computer Problems.Business Editors/High-Tech Writers SANTA CLARA Santa Clara, city, Cuba Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba. , Calif.--(BUSINESS WIRE)--Sept. 25, 2000 Aveo's Attune at·tune tr.v. at·tuned, at·tun·ing, at·tunes 1. To bring into a harmonious or responsive relationship: an industry that is not attuned to market demands. 2. Service Spares Millions of Consumers PC Headaches; Saves Aveo Customers Millions of Tech Support Dollars Aveo(TM) Inc. (www.aveo.com), creator of the world's largest PC Help Network, today announced that, since its introduction in January 2000, its Attune(R) Service has helped prevent over 1.2 million computer errors -- quickly, simply and for free. Aveo's Attune Service provides consumers with this great service through its Intelligrams(TM) -- "plain English Plain English (sometimes known, more broadly, as plain language) is a communication style that focuses on considering the audience's needs when writing. It recommends avoiding unnecessary words and avoiding jargon, technical terms, and long and ambiguous sentences. " problem-solving messages that pop up just before a problem occurs, saving consumers time, money and hassles. For Aveo's business customers, the Attune Service enables them to dramatically save on technical support call center costs and enhance customer service through pre-emptive pre·emp·tive or pre-emp·tive adj. 1. Of, relating to, or characteristic of preemption. 2. Having or granted by the right of preemption. 3. a. , instantaneous, Internet-based messages. "This is a testament to the great services we offer our users and partners, and I am proud to be part of a company that has achieved such a monumental accomplishment," said Paul Hurley Paul Michael Hurley (born July 12, 1946 in Melrose, Massachusetts) is a retired professional ice hockey player who played 311 games in the World Hockey Association and 1 game in the National Hockey League between 1969 and 1977. , founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Aveo. "By helping people avoid PC headaches, while at the same time enhancing customer and tech support on our partners' behalf, we are fulfilling our mission to help people get the most out of their computer." Aveo offers Attune Service to our customers and partners giving them the services in their products, which dynamically alerts users to known or potential problems at exactly the right moment, such as before a hardware or software conflict occurs. Companies can avoid customer support issues before they occur and before they generate costly, time-consuming calls to their support centers. About the Attune Service Aveo's Attune Service is a help network that enables Aveo and its partners to send customers messages that are helpful, timely and relevant. Called Intelligrams, these messages help people prevent and solve PC problems, upgrade products, download fixes and perform other critical computing functions to enhance the computing experience. Attune maintains the privacy of the end user by incorporating breakthrough double-filtering technology, which prevents Aveo or any other party from determining the user's identity or obtaining information about the user without the user's explicit permission. About Aveo Inc. Aveo Inc. is dedicated to making the computing experience easier and more productive by combining the strengths of the PC and the Internet, while maintaining complete end-user privacy. Aveo's Attune Service is the fastest growing PC Help Network enabling Aveo and its partners to send messages that are helpful, timely and relevant. Aveo's partners represent leading PC, peripheral and software providers, including 3COM (COMS COMS 3Com Corporation (stock symbol) COMS Certified Orientation and Mobility Specialist COMS Continuous Opacity Monitoring Systems COMS City of Manchester Stadium (UK) ), Dell (DELL), Logitech (LOGIY), Canon Software Publishing (CAJ CAJ Canadian Association of Journalists CAJ Christliche Arbeiterjugend (German Young Christian Workers) CAJ China Academic Journals CAJ Christian Academy in Japan CAJ Canaima, Venezuela (Airport Code) ), and Hewlett-Packard (HWP HWP Height (and) Weight Proportionate HWP Half-Wave Plate HWP Highway Patrol HWP Height Weight Proportional HWP Hewlett-Packard Corporation (stock symbol) HWP Hydrolyzed Whey Peptides ), among many more. The Attune Service is available as a free download at www.aveo.com. Aveo, Attune Service, and Attune Network are trademarks of Aveo Inc. The Aveo logo, Attune and Intelligrams are registered trademarks of Aveo Inc. t-commerce is a service mark of Aveo Inc. Other names are trademarks or registered trademarks of their respective holders. |
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