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Avaya rolls out new services and solutions. (New Products).


Avaya Avaya Inc. (NYSE: AV) is a S&P 500, global telecommunications company which specializes in enterprise telephony and call center technology. Formerly the Business Communications unit of Lucent Technologies, it was spun off on October 1, 2000.  Inc. recently announced its new Avaya Enterprise Connect Solutions, a set of solutions and services designed to allow businesses to extend headquarters-type communications features and functionality to the growing base of workers in branch locations, home offices and frequent business travelers. Avaya Enterprise Connect expands the features and functionality of Avaya MultiVantage Communications Applications -- including Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
 (IP) telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. , contact center, unified communication and messaging -- from a central location to any size office or home in a distributed enterprise over a secure, converged network The integration of the telephone system with IP-based data networks. See softswitch.

(networking) converged network - A single network that can carry voice, video and data.
. The solution can be customized and is supported throughout the deployment by Avaya Global Services which aims to provide a single point of accountability for converged networks, including network assessment, planning, design, implementation, management and maintenance services.

www.avaya.com
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Article Details
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:May 1, 2003
Words:125
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