Avaya introduces Unified Communication Center. (New Products).Avaya Inc. has announced Avaya Unified Communication Center, an integrated solution suite that delivers wireless, Web and speech-enabled access to applications including messaging, communications and collaboration tools A collaboration tool is something that helps people collaborate. The term is often used to mean collaborative software, but collaboration tools were being used before computers existed, a piece of paper can for example can be used as collaboration tool. . From phones, cellular phones, PCs or wireless handheld devices, workers can manage e-mail, voice mail and fax messages, in addition to accessing business communications applications such as calling, conferencing See teleconferencing. , company directories, desktop calendar and task functions. Unified Communication Center was designed to help companies meet the needs of the increasingly mobile global workforce by extending the functionality of current messaging systems Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently. Mail User Agent . Avaya Unified Communication Center encompasses four categories: Message Management provides control of e-mail, voice mail and fax for quicker response to customers, colleagues and partners; Calling and Conferencing Management supports real-time "any media" conferencing and collaboration with a full suite of services, including calling, voice conferen cing, data sharing The ability to share the same data resource with multiple applications or users. It implies that the data are stored in one or more servers in the network and that there is some software locking mechanism that prevents the same set of data from being changed by two people at the same time. , video conferencing See videoconferencing. (communications) video conferencing - A discussion between two or more groups of people who are in different places but can see and hear each other using electronic communications. and Web casting applications; Contact and Information Management offers integrated access to directories and databases, including calendars and corporate information stores, to speed customer response activities, transactions and workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. ; and Personal Efficiency Management tools are rules-based functions that allow the user to customize communications for improved productivity and better responsiveness. www.avaya.com/866-462-8292 |
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