Avaya Sets a New Standard for Messaging: Adding eBusiness Applications Support Capabilities At No Increase in Price.

Business Editors/Technology Writers

MILPITAS, Calif.--(BUSINESS WIRE)--JULY 10, 2000

Avaya, the former Enterprise Networks Group that will be spun off from Lucent Technologies (NYSE: LU) later this year, today announced a set of new messaging offers designed to encourage companies to use their messaging systems for electronic business.

Avaya is including eBusiness-enabling capabilities in its market-leading messaging systems at no extra cost to customers, thus providing major reductions in total system costs.

"Avaya is a new company with a new way to sell and deliver messaging solutions to customers," said Mike Goldgof, vice president and general manager-messaging systems. "Essential eBusiness-supporting capabilities that were separate add-ons before are now included with our messaging servers. The result is real savings for our customers."

For instance, Goldgof said an INTUITY(tm) AUDIX(r) system for 100 seats is now priced at $20,000. Under the previous pricing, a similar system would cost more than $42,000. An Octel(r) 250 system for 900 seats now costs $110,000, compared to more than $164,000 before.

"This is a positive departure from the way many competitors sell messaging," said Bill Hills, senior analyst at Aberdeen Group in Boston. "Avaya is making it much easier for companies to quickly and effectively integrate messaging into their eBusiness strategy."

The eBusiness messaging capabilities include the ability to access and manage messages through a desktop computer and over the Internet and take advantage of Internet Protocol (IP) and LAN/WAN infrastructure. This functionality is now included with every new INTUITY AUDIX, DEFINITY(r) AUDIX, Octel(r) 200/300 and Octel(r) 250/350 message server.

In addition, INTUITY AUDIX systems now include e-mail integration capabilities and a start-up kit for the Voice Director system, a speech recognition application that enables users to address messages and dial phone numbers using spoken names. Octel servers will be shipped with OctelAccess(tm) Server software, which enables them for additional pre-packaged or customized applications. Avaya stands ready to support customers with a full set of professional services offers.

Avaya said the shift to complete eBusiness messaging offers will make it simpler for customers to choose a messaging system, help speed system delivery and allow for smoother solution implementation.

Avaya's Messaging Professional Services organization is available to help customers activate the features and train employees to use them, and they have set standard prices for such implementation, training and support.

The new messaging offers are designed to link into the customers' eBusiness [pilcrow (paragraph sign)] applications infrastructure by supporting: is designed to help customers strengthen their electronic business, using:

-- Fax messaging - Incorporates both voice and fax messages in a single
mailbox, allowing employees to manage fax messages as efficiently as voice
mail, right from their PC or telephone. They can view all messages on screen,
create, send, save as a PC file, attach a file to a fax, and print - without
leaving their desk. (Now included with INTUITY AUDIX and Octel 200-350
servers.)

-- OctelAccess(tm) Server Software - Enables development of pre-defined and
custom applications using the OctelDesigner(tm) Application Development
Environment.

-- Information access and delivery - moving information to the right

person at the right time

-- Workflow - speeding decisions and moving business transactions

through the supply chain

Avaya eBusiness Messaging Offers Include the Following Capabilities:

-- Fax messaging - Incorporates both voice and fax messages in a single
mailbox, allowing employees to manage fax messages as efficiently as voice
mail, right from their PC or telephone. They can view all messages on screen,
create, send, save as a PC file, attach a file to a fax, and print - without
leaving their desk. (Now included with INTUITY AUDIX and Octel 200-350
servers.)

-- OctelAccess(tm) Server Software - Enables development of pre-defined and
custom applications using the OctelDesigner(tm) Application Development
Environment.

-- A "start-up kit" for the Voice Director application - Using

sophisticated speech recognition algorithms, this application

enables users to dial other users and address messages using

spoken names alone. (Now included with INTUITY AUDIX servers.)

-- Fax messaging - Incorporates both voice and fax messages in a single
mailbox, allowing employees to manage fax messages as efficiently as voice
mail, right from their PC or telephone. They can view all messages on screen,
create, send, save as a PC file, attach a file to a fax, and print - without
leaving their desk. (Now included with INTUITY AUDIX and Octel 200-350
servers.)

-- OctelAccess(tm) Server Software - Enables development of pre-defined and
custom applications using the OctelDesigner(tm) Application Development
Environment.

-- Digital Networking - Enables full-featured multi-media messaging

between enterprise locations at a fraction of the cost of analog

networking, linking the global enterprise for greater

collaboration.

-- A LAN/IP interface, which enables customers to use efficient

TCP/IP digital networking and provides access to IP-based

applications.

About Avaya

Avaya, formerly the Enterprise Networks Group of Lucent Technologies, headquartered in Basking Ridge, N.J., USA, is a leading provider of communications systems for enterprises, including businesses, government agencies and other organizations. We offer voice, converged voice and data, customer relationship management, messaging, multi-service networking and structured cabling products and services. We are a worldwide leader in sales of messaging and structured cabling systems and a U.S. leader in sales of enterprise voice communications and call center systems. We intend to use our leadership positions in enterprise communications systems and software, our broad portfolio of products and services, and strategic alliances with other technology and consulting services leaders to offer our customers comprehensive eBusiness solutions. For more information about Avaya, visit us on the Web at http://www.avaya.com.

About Lucent Technologies

Lucent Technologies, headquartered in Murray Hill, N.J., USA, designs and delivers the systems, software, silicon and services for next-generation communications networks for service providers and enterprises. Backed by the research and development of Bell Labs, Lucent focuses on high-growth areas such as optical and wireless networks; Internet infrastructure; communications software; communications semiconductors and optoelectronics; Web-based enterprise solutions that link private and public networks; and professional network design and consulting services. For more information on Lucent Technologies, visit its Web site at http://www.lucent.com.