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Avaya Offers IP Telephony To Small And Mid-Sized Businesses. (New Products).


Avaya, a provider of corporate networking solutions and services, has announced a new converged voice and data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another.  solution that aims to futher demonstrate the company's commitment to small and mid-sized enterprises (SMEs), helping to provide them with the networking and communications applications -- such as unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , contact center services and Internet protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
 (IP) telephony -- that large companies are using to drive sales results and improve communications. The new Avaya IP Office is optimized for up to 100 end users and/or 50 contact center agents, with expansion up to 180 end users or 75 agents. The new solution joins Avaya's Enterprise Class Internet Protocol Solutions (ECLIPS ECLIPS Enterprise Class Internet Protocol Solutions (Avaya Inc.)
ECLIPS Experimental Cloud Lidar Pilot Study
ECLIPS Enhanced Clearline Proposal System (Sprint)
ECLIPS Expanded Calculator Link Processing System
) portfolio of products, applications and services, and was designed to bring the sophistication so·phis·ti·cate  
v. so·phis·ti·cat·ed, so·phis·ti·cat·ing, so·phis·ti·cates

v.tr.
1. To cause to become less natural, especially to make less naive and more worldly.

2.
 of big-business voice and data communications to small and mid-sized business customers at an affordable price. Avaya IP Office is an "all-in-one" voice, data and applications solution that can be tailored to suit the customer's needs. IP Office can function as an IP- or circuit-switched-PBX, complete with office communications applications for a single site; a compact remote office solution ideal for standalone branch office locations; and as a small, integrated contact center.

www.avaya.com/866-462-8292
COPYRIGHT 2001 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Nov 1, 2001
Words:196
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