Avatech Solutions Authorized for Autodesk(R) Gold Support.New Autodesk Program Expands Avatech's Support Offerings BALTIMORE -- Avatech Solutions, Inc. (OTCBB OTCBB See OTC Bulletin Board (OTCBB). :AVSO AVSO Association of Voluntary Service Organisations .OB), the nationwide technology experts for design, engineering, and facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. , and an Autodesk Premier Solutions Provider, announced today that its technical support program is one of the first of an exclusive group of companies selected to provide Autodesk([R]) Subscription Gold Support. "We take great pride in the organization we have built and the level of service that we provide our growing roster of customers across the country," said Avatech President and COO, Scott Harris Several notable people have the name Scott Harris, including:
"This Gold Support authorization validates Avatech as being one of the most comprehensive providers of technical support to Autodesk customers," said Taylor Pohlman, Vice President of Worldwide Product Support at Autodesk. "We look forward to working with Avatech and are confident that as part of this new program they will be integral in improving customer satisfaction and ensuring the successful adoption of Autodesk solutions among their customers." About Gold Support Autodesk's new Gold Support program provides customers with rapid access to highly skilled technical experts with a broad range of experience. Only a very select group of companies have been authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: to provide Autodesk Gold Support, which gives customers the following support options: * Unlimited toll-free telephone support Monday through Friday during normal business hours BUSINESS HOURS. The time of the day during which business is transacted. In respect to the time of presentment and demand of bills and notes, business hours generally range through the whole day down to the hours of rest in the evening, except when the paper is payable it a bank or by a * Online tracking and management of support cases * Up to four authorized callers * Local language support * Access to web-based self-service support and tools About Avatech Solutions Avatech Solutions, Inc. (OTCBB:AVSO.OB) is a nationwide design automation and technology services company providing innovative solutions that enable clients to more effectively design, develop, and manage projects, products, and facilities. Avatech experts give customers a competitive advantage through technology consulting, implementation, integration, training, and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services exclusively for the design, engineering, and facilities management industries. Headquartered in Owings Mills, Maryland Owings Mills is an unincorporated community and a census-designated place in Baltimore County, Maryland, United States. The population was 20,193 at the 2000 census. Owings Mills is home to the northern terminus for the Baltimore Metro Subway and to Owings Mills Mall. , Avatech is one of the largest integrators of Autodesk software worldwide and a leading provider of PLM (Product Life cycle Management) A comprehensive information system that coordinates all aspects of a product from initial concept to its eventual retirement. Sometimes called the "digital backbone" of a product, it includes the requirements phase, analysis and design solutions. Customers include industry leaders from the Fortune 500 and Engineering News Record's Top 100 companies. Visit http://www.avatech.com for more information. About Autodesk Autodesk, Inc. is a Fortune 1000 company, wholly focused on ensuring that great ideas are turned into reality. With seven million users, Autodesk is the world's leading 3D software company for the manufacturing, infrastructure, building, media and entertainment, and wireless data services fields. Autodesk's solutions help customers create, manage and share their data and digital assets more effectively. As a result, customers turn ideas into competitive advantage, become more productive, streamline project efficiency and maximize profits. Founded in 1982, Autodesk is headquartered in San Rafael, California San Rafael (IPA: /ˌsænrəˈfɛl/; originally IPA: [sɑn rɑfeˈɛl]), is the county seat of Marin County, California, United States. . For additional information about Autodesk, please visit www.autodesk.com. All brand names, product names, or trademarks belong to their respective holders. |
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