AvantGo Ships Second Generation of AvantGo Mobile Sales; New Solution Drives Adoption of CRM/SFA Systems With Out-of-the-Box Siebel and Web Integration.Business Editors/High-Tech Writers HAYWARD, Calif.--(BUSINESS WIRE)--Feb. 3, 2003 AvantGo, Inc. (Nasdaq:AVGO), a leading provider of mobile enterprise software, today announced that it has shipped the second generation of its AvantGo Mobile Sales(TM) solution, a significantly enhanced version of its mobile application built to help executives accelerate the adoption of existing customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. (SFA See sales force automation. SFA - Sales Force Automation ) applications. With out-of-the-box Siebel and Web integration, companies can increase the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). and effectiveness of current CRM installations, while enhancing sales force productivity, improving customer interactions and gaining pipeline visibility. The new version of AvantGo Mobile Sales provides handheld access to key sales tools at the point of customer interaction, minimizing downtime by providing access to multiple data resources such as SFA, call center, ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , intranet and legacy systems. "Mobile applications as a value add to mobile platforms can provide sales forces with a powerful, convenient tool that works the way they work - in the field," said Stephen Drake, Mobile Infrastructure Software Program Manager, at IDC, a leading provider of global IT research and advice. "Organizations can expect to see increased adoption and effectiveness from their CRM systems when they put key customer information literally into the hands of their reps to enhance their field interactions and provide the CRM data necessary to conduct analytics, better meet customers' needs and ultimately drive market share." "Over the past several years, the Years, The the seven decades of Eleanor Pargiter’s life. [Br. Lit.: Benét, 1109] See : Time Fortune 1000 have enthusiastically implemented CRM and SFA systems on the promise of improved sales force effectiveness and pipeline visibility. However, truth-be-told, these same organizations have experienced slow adoption rates that have hampered the realization of those goals," added Ojas Rege, vice president of product management at AvantGo. "By giving field sales professionals quick, easy access to CRM systems on off-the-shelf handheld devices, AvantGo Mobile Sales enables organizations to finally begin achieving the return on their CRM/SFA investments CEOs expect and demand." AvantGo Mobile Sales - Key Features and Benefits Some of the key benefits customers are realizing from the second generation AvantGo Mobile Sales solution are: increased sales force productivity and effectiveness, improved quality of customer interactions, better forecasting and pipeline visibility, maximized ROI of existing SFA application investments and reduced operating costs operating costs npl → gastos mpl operacionales . New features of the product include: -- Smart Client Architecture - provides `always available' access--with or without a wireless connection--and fast on-device performance. -- Data Adaptor for Siebel - enhanced for seamless integration with Siebel 6 and 7, the adaptor greatly reduces the integration and maintenance cost of a mobile Siebel solution. -- Configuration and Design Manager - enables rapid deployment by providing a web-based utility to quickly configure AvantGo Mobile Sales. -- HTML 4.0 support - delivers exceptional usability through dynamic use of small handheld screens. AvantGo Mobile Sales continues to offer: -- Adaptor for Web - drives SFA adoption and increases effectiveness of the sales force by mobilizing the vital data that sales representatives want from corporate portals and intranets. -- Open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced based (XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. , HTML HTML in full HyperText Markup Language Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web. , JavaScript) - allows cost effective customization by leveraging existing IT skills and investments. -- Pocket PC and Palm OS Support - gives organizations and individuals the flexibility to choose the platform best suited to meet their requirements. -- Patented Fifth-Generation Synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. Technology - provides rapid and reliable synchronization. AvantGo and Microsoft Host Online Seminar on Maximizing SFA On February 4, AvantGo and Microsoft Corporation (company) Microsoft Corporation - The biggest supplier of operating systems and other software for IBM PC compatibles. Software products include MS-DOS, Microsoft Windows, Windows NT, Microsoft Access, LAN Manager, MS Client, SQL Server, Open Data Base Connectivity (ODBC), MS Mail, will host a joint Web seminar called "Achieving Dramatic Return on Your SFA/CRM Investment Using Mobile Solutions", at 10AM PT/1PM ET. To participate in this online seminar, please register today at http://avantgo.com/events/webinars/index.html. Availability The new version of AvantGo Mobile Sales is available today. For more information visit http://avantgo.com/products/businesses/workforce/applications/sfa.html The newly introduced version supports both Palm OS 5 and Pocket PC 2000 and later devices. About AvantGo AvantGo, Inc. (Nasdaq:AVGO) is a leading provider of mobile enterprise software. AvantGo delivers mobile customer relationship management (CRM) solutions that unlock the return on investment of popular CRM/SFA systems by driving adoption, and mobile data collection solutions that improve field productivity and data accuracy. AvantGo's mobile solutions, which are built on the company's award-winning enterprise mobile software platform, can be deployed within an enterprise or delivered through the hosted My AvantGo service, which has more than seven million registered users. Currently, AvantGo's customers comprise 38 of the Fortune 100, and include McKesson Corporation, Ford Motor Company, Cisco, FedEx and CNN CNN or Cable News Network Subsidiary company of Turner Broadcasting Systems. It was created by Ted Turner in 1980 to present 24-hour live news broadcasts, using satellites to transmit reports from news bureaus around the world. . For more information, please visit www.avantgo.com. Cautionary Statement Except for historical information, all of the expectations and assumptions contained in the foregoing are forward-looking statements involving risks and uncertainties. Important factors that could cause actual results to differ materially from such forward-looking statements include, but are not limited to, the extent to which companies can increase the ROI, adoption and effectiveness of current CRM installations, while enhancing sales force productivity, improving customer interactions and gaining pipeline visibility; and whether "Achieving Dramatic Return on Your SFA/CRM Investment Using Mobile Solutions" web seminar will occur as indicated. For additional information regarding these and other risks associated with the companies' business, refer to the companies' latest filings with the Securities and Exchange Commission on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. and Form 10-Q Form 10-Q See 10-Q. . AvantGo, AvantGo Mobile Sales and the AvantGo logo are either registered trademarks or trademarks of AvantGo in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. |
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