AvantGo Receives Product of the Year Award From Customer Inter@ction Solutions Magazine; Award Recognizes AvantGo Solution for Furthering the Customer Relationship Management Industry.Business Editors/High Tech Writers SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif.--(BUSINESS WIRE)--Jan. 14, 2002 AvantGo, Inc. (Nasdaq:AVGO), the leading provider of mobile enterprise software, today announced that its AvantGo(R) M-Business Server, which supports its AvantGo Mobile Sales(TM) application, has received Customer Inter@ction Solutions' Product of the Year award. The award is designed to honor innovative products that have furthered the customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) / contact center industry. The award is the publication's highest honor, recognizing exemplary contributions to the industry. "Businesses today are looking to find effective solutions that can help them move ahead by providing tools that enhance operating efficiencies while improving quality, as well as assist them in the quest to retain current customers and gain new ones," said TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center president and group publisher Rich Tehrani. "Customer Inter@ction Solutions(TM) magazine initiated the Product of the Year award program to help our readers sort through the vast proliferation of new products in the marketplace. The Product of the Year award, selected by the editors of Customer Inter@ction Solutions(TM) and the engineers of TMC Labs, is given to those select products, such as AvantGo M-Business Server with AvantGo Mobile Sales, that deserve the attention of forward-thinking organizations looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. best-of-breed solutions." AvantGo Mobile Sales allows sales professionals to view and update critical sales information from leading customer relationship management (CRM) applications, such as Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Onyx, SAP and Oracle with their mobile devices. AvantGo Mobile Sales seamlessly integrates all the necessary CRM functions with other business-critical information that resides in corporate databases, enterprise applications, corporate intranets and the Internet into an intuitive, unified sales application that sales professionals can access from mobile devices - anytime, anywhere. With greater access to information, sales professionals are able to be more effective and responsive when they are in front of customers and more productive during downtime. AvantGo Mobile Sales is also a catalyst for driving SFA See sales force automation. SFA - Sales Force Automation adoption because it is easy to use, can be accessed from the field and helps sales professionals do their jobs better. More frequent use, in turn, improves data capture, forecasting, decision making and return on existing SFA investments. "We are thrilled to receive this award because it recognizes the value a mobile sales application has in enterprise CRM," said Richard Owen Sir Richard Owen KCB (July 20 1804–December 18 1892) was an English biologist, comparative anatomist and palaeontologist. He was widely regarded as malicious and dishonest but he was also one of the most brilliant and influential biologists of his time. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of AvantGo, Inc. "Our robust mobile infrastructure software with AvantGo Mobile Sales delivers pervasive information access at the point of customer activity, keeping sales professionals better informed and prepared for every customer interaction, and drives use and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). of existing sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. (SFA) systems." About TMC(TM) Since its inception in 1972, TMC(TM) has produced industry-leading trade magazines and events in high technology and telecommunications, which have been dedicated to providing information and educational insight about industries that had never received journalistic representation. TMC publishes four magazines; Communications Solutions(TM), CUSTOMER INTER@CTION Solutions(TM), INTERNET TELEPHONY Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. (R), and Communications ASP(TM). TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs(TM), and provide factual and unbiased product reviews. TMC produces Communications Solutions(TM) EXPO, INTERNET TELEPHONY Conference & EXPO, CUSTOMER INTER@CTION Solutions(TM) Conference & EXPO, and Communications ASP(TM) Conference & EXPO each year. TMCnet.com publishes 25 topical online newsletters. The philosophy of professionalism and unbiased, in-depth education -- coupled with the respected product reviews of TMC Labs(TM) -- is what sets TMC(TM) publications and conferences apart from its competitors. For more information about TMC, visit its Web site at www.tmcnet.com. About AvantGo AvantGo, Inc. (Nasdaq: AVGO) is the leading provider of mobile enterprise software. AvantGo solutions automate business processes and improve the exchange of information between companies and their employees and customers, resulting in improved business efficiencies and more effective customer interactions. AvantGo solutions include the best-of-breed mobile software platform for creating and deploying enterprise applications, proven customer relationship management (CRM), supply chain management (SCM (1) (Software Configuration Management, Source Code Management) See configuration management. (2) See supply chain management. ) and personal information management (PIM (1) (Protocol Independent Multicast) A multicast routing protocol endorsed by the IETF. Used in conjunction with an existing unicast routing protocol, it comes in two flavors: Dense Mode (PIM-DM) is used when recipients in the target group are in a concentrated ) mobile business applications, and professional services to assist in the strategy, design and delivery of end-to-end mobile solutions. AvantGo's customers, which include 28 of the Fortune 100 and over 2500 companies in 50 countries, include McKesson Corporation, Ford Motor Company, Cisco Systems, FedEx, Scottish Power, The US Senate, Tyco, Harvard Medical School Harvard Medical School (HMS) is one of the graduate schools of Harvard University. It is a prestigious American medical school located in the Longwood Medical Area of the Mission Hill neighborhood of Boston, Massachusetts. , American Express, The World Economic Forum, BG Group, plc., Genencor and Alcatel. For more information, please visit www.avantgo.com. AvantGo, AvantGo Enterprise, AvantGo Mobile Engine, AvantGo Mobile Sales, AvantGo Mobile Delivery, Dynamic Mobility Model and the AvantGo logo are either registered trademarks or trademarks of AvantGo in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. |
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