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Availant Launches Customer Advisory Program to Shape New Technologies and Products for Availability Management; 'CAP' Brings Customers Closer to the Product Development Process.


Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)

May 15, 2000 - Availant, the world leader in providing software and services that help maintain the availability of business-critical applications and systems, today announced the launch of its Customer Advisory Program (CAP). CAP will ensure Availant's solutions meet customers' availability management needs by bringing clients closer to the product development process.

Through CAP, Availant will receive first-hand insight into the high availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue.  management market by inviting its most experienced customers to participate in shaping new technologies and products for their industry. Availant will communicate with selected program participants regularly about product features and new technologies in order to develop solutions that are customer focused and have proven value to end users.

"Being involved in the development stages of an emerging technology is exciting," said Rob Dangel, Manager of Information Technology for Gazelle gazelle, name for the many species of delicate, graceful antelopes of the genus Gazella, inhabiting arid, open country. Most gazelles are found only in Africa, but several species range over N Africa and SW Asia; the Persian, or goitered, gazelle (  Systems. "It's not often that a company asks your advice while they're developing a product. I look forward to providing my expertise to help Availant create an availability product I can use in my environment."

"We believe in making technology simple, intelligent and user-friendly," said Mariana Mihaylova, CAP director and senior product marketing manager for Availant. "By inviting end users to continually contribute their experienced input and insight directly into product development, we ensure feature-rich solutions of intrinsic customer value that clients will use to solve their availability management problems."

CAP will include customer participants on UNIX UNIX

Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics).
 and NT platforms; more than 17 clients have already signed on.

About Availant

Availant is the world leader in providing software and services that help maintain the availability of business-critical applications and systems. Founded in 1989, the company's customers include more than half of Fortune 500 companies worldwide in the finance, telecommunications, retail, health care and transportation industries, where high-availability and continuous access to enterprise information is essential to business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . The company's products and services are available directly from Availant and through business partners and Value Added Resellers See VAR.

(company) value added reseller - (VAR, or "value added retailer") A company which sells something (e.g. computers) made by another company (an OEM) with extra components added (e.g. specialist software).
 (VARs) in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Europe and the Pacific Rim Pacific Rim, term used to describe the nations bordering the Pacific Ocean and the island countries situated in it. In the post–World War II era, the Pacific Rim has become an increasingly important and interconnected economic region. . Availant is headquartered in Cambridge, Massachusetts This article is about the city of Cambridge in Massachusetts. For the English university town, see Cambridge, England. For other places, see Cambridge (disambiguation).
Cambridge, Massachusetts is a city in the Greater Boston area of Massachusetts, United States.
 with an office located in Austin, Texas. Additional information is available through the company's Web site at http://www.availant.com/ or by calling Availant at (617) 621-2542.
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Publication:Business Wire
Geographic Code:1USA
Date:May 15, 2000
Words:369
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